Multi Skilled Joiner

Bernicia Group; Middlestone Moor; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading housing provider in the UK is seeking a Multi Skilled Joiner to join their PMC team in Spennymoor. This permanent, full-time position offers a salary of £33,354 per annum, with opportunities for additional earnings through standby payments. The ideal candidate will have a City and Guilds Craft Certificate in Joinery, experience in customer service, and a flexible approach to working within maintenance operations. The role includes undertaking joinery repairs and promoting a positive service experience.

Benefits

36 days annual leave

Company van & fuel card

Generous pension scheme

On-call retainer

Discounts on shopping and holidays

Training and development opportunities

Qualifications

• Experience in domestic and commercial property maintenance.
• Ability to provide first-class customer service.
• Sound knowledge of the wider building construction sector.

Responsibilities

• Undertake joinery repairs to domestic and commercial properties.
• Engage with all stakeholders and deliver excellent customer service.
• Contribute to enhancing customer experience and adapting to new ways of working.

Skills

Customer service skills

Joinery

Flexibility

Knowledge of building trades

Education

City and Guilds Craft Certificate in Joinery or equivalent

Tools

Power tools

Job description

We are currently looking for a Multi Skilled Joiner to join our PMC team.

Multi Skilled Joiner

Location: Spennymoor, Durham

Contract: Permanent - Full Time

Hours: 37 hours per week, Monday to Friday

Salary: £33,354.00 per annum OTE circa £37,000 per annum (including standby payments).

Closing Date: Wednesday 24th December 2025, 5pm

About the role

We have an exciting opportunity foraMulti Skilled Joiner to join our Property Maintenance and Construction Department working within our Spennymoor maintenance team.

As a multi skilled Joiner you will be responsible for undertaking all joinery repairs and associated multi skilled repairs to both domestic and commercial properties to a high-quality standard whilst delivering an excellent customer service.

About you

To be successful in this role you will have a flexible approach and experience of working within a domestic and commercial property maintenance and target driven environment. At Bernicia we are customer focused in everything we do, so you will have excellent customer service skills in the delivery of your work, conversing with a wide range of people in the delivery of a first-class repairs service.

You will be required to engage with all stakeholders of the service, acting as an Ambassador of Bernicia, promoting and endorsing the positive work that we do across our communities in the Bernicia way. We at Bernicia put people at the heart of everything we do, so it’s important, that we deliver a first-class customer service where we are proud to be recognised for the quality service that we deliver.

At Bernicia we don’t stand still, we are always looking to enhance our customer experience, so you will be able to contribute positively to change, adapting to new ways of working so we can improve and enhance our customer experience.

For the technical bit, you will have a sound working knowledge of your trade discipline and exhibit sound knowledge of the wider building construction sector, understanding components, materials, building trades and applicable regulations. It is therefore essential that you hold a City and Guilds Craft Certificate in Joinery or the equivalent. An appropriate CSCS card is desirable, and a full driving licence is essential. You will also be able to demonstrate experience of working in a customer focused environment where the customer comes first.

The Benefits

• Where required to be on call, an on-call retainer of £30 per day is paid, together with overtime paid if called out
• 36 days annual leave (including bank holidays)
• Company van & fuel card
• Generous pension scheme
• Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
• A number of training and development opportunities
• All power tools, equipment and workwear provided

About us

• We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
• We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
• Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010.
• We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

So, if you want to join an organisation that is passionate about people and believes in delivering quality customer service to our tenants, we’d love to hear from you.

We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants.

The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently under represented at Bernicia.