Motor Claims Manager (Home

Aston Charles; Remote; GBP 50,000 - 55,000; Full time

Job summary

A cutting-edge Insurtech firm is seeking a Manager to lead a team handling complex Motor claims. This fully remote role requires strong leadership, technical expertise, and problem-solving skills. You'll motivate a high-performing team, ensure compliance, and implement best practices within claims processing. With a salary ranging from £50,000 to £55,000, plus benefits such as private healthcare, opportunities for progression abound in this dynamic environment.

Benefits

Private healthcare

Flexible work environment

Qualifications

• Extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses.
• Dynamic, able to thrive in a fast-paced and constantly-evolving environment.
• Willing to challenge the status quo.

Responsibilities

• Lead, motivate, and develop a high-performing team of Team Leaders and Motor Adjusters.
• Implement and maintain best practices for claims handling.
• Monitor and analyse claims data to identify trends and areas for improvement.

Skills

Strong people leadership

Technical expertise in Motor claims

Problem-solving skills

Job description

Job Overview

Job Type: Permanent
Sector: General Insurance
Specialism: Claims, General Management, Senior Appointments
Location: London & South Town/City: Colchester
Salary range: £40,000 - £49,999, £50,000 - £59,999, to £55,000 plus benefits
Posted: 17-Sep-25
Start Date: ASAP
Recruiter: Aston Charles
Job Ref: RJ-3122TM
Job Views: 5

Company Overview

A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet.

Role Summary

Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Key Responsibilities

• Lead, motivate, and develop a high-performing team of Team Leaders and Motor Adjusters.
• Implement and maintain best practices for claims handling.
• Monitor and analyse claims data to identify trends, patterns, and areas for process improvement.
• Serve as a resource for escalated claims, while responsible for the accuracy and adequacy of all aspects of claim reserving.
• Execute performance management (attract, hire, retain and provide high level of training).
• Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers.

Qualifications

• Extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses.
• Dynamic, able to thrive in a fast-paced and constantly-evolving environment, and willing to challenge the status quo.
• Ability to get involved in a variety of different projects and assignments.

Benefits

You will be rewarded with a competitive basic salary ranging from £50,000-£55,000 (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term!

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