Mortgage Underwriter

Evolution Money Ltd; Manchester; Hybrid; GBP 33,000; Full time

Job summary

A financial services company is looking for a Mortgage Underwriter to manage applications, ensure quality standards, and communicate effectively. The successful candidate will enjoy career progression opportunities, support for CeMAP qualification, and a range of employee benefits, including annual leave and healthcare. The role is based in Manchester with hybrid working options available after probation.

Benefits

25 days’ annual leave + bank holidays

Funding for CeMAP qualification

Healthcare cash plan

Contributory pension scheme

Social events

Qualifications

• Minimum 12 months experience in assessing or processing loan applications.
• Ability to thrive in a fast-paced KPI-driven environment.
• Experience maintaining consistent quality standards.

Responsibilities

• Review and manually underwrite second charge mortgage applications.
• Examine supporting documentation, verifying accuracy.
• Update customer records accurately.
• Communicate clearly with customers and stakeholders.
• Achieve minimum KPI requirements and targets.

Skills

Loan application assessment

Attention to detail

Strong communication skills

Numeracy

Problem solving

Tools

Microsoft Office

Job description

Overview

Mortgage Underwriter – Second Charge

Company: Evolution Money

Location: Manchester City Centre, M1 – 5 days per week onsite, hybrid working options available after successful completion of probation (minimum 3 days per week onsite). Operating hours 9am to 7pm.

Job Type: Full-time

Basic Salary: £32,548 plus competitive bonus scheme.

The Role

As a Mortgage Underwriter – Second Charge you’ll actively manage a pipeline of applications from completion of application to authorisation. You’ll be responsible for manually underwriting loan applications, communicating with customers, brokers and our Mortgage Advice team to verify documentation, review and conclude lending decisions.

Our Underwriting team work closely with our Mortgage Advice team to progress applications quickly and accurately, ensuring good customer outcomes. We’re friendly, supportive and fast paced with the drive to bring out your best.

Responsibilities

• Reviewing and manually underwriting second charge mortgage applications in line with regulatory standards, company policies, procedures and guidelines.
• Examining supporting documentation, verifying accuracy and requesting additional information as necessary.
• Accurately updating customer records and application details.
• Assessing every customer on their individual circumstances and the evidence presented, to ensure good customer outcomes.
• Communicating clearly with customers throughout the process, answering customer enquiries and providing timely updates to all stakeholders.
• Achievement of minimum KPI Requirements and Targets.

Minimum Essential

• Minimum 12 months experience assessing or processing loan applications - ideally in second charge lending or motor finance.
• Evidenced ability to thrive in a fast-paced KPI / target driven environment.
• Experience meeting consistent quality standards while handling a large volume of customer cases.

Additional

• The ability to effectively question and challenge evidence presented
• Attention to detail
• Experience in identifying vulnerable customer and working with adverse credit indicators
• Strong communication skills, both verbal and written
• Detail-oriented with strong data accuracy
• Problem solving skills
• Good numeracy and Microsoft Office skills

What you get in return

• Excellent career progression opportunities, including pathway to our Mortgage Advice team.
• Funding and support available to gain CeMAP Mortgage Advice qualification.
• Excellent social events
• Up to 25 days’ annual leave + bank holidays
• Your birthday off, every year!
• A healthcare cash plan
• A contributory pensions scheme, matched up to 5%

Company Culture

Join us on our journey to redefine financial inclusivity. As we continue to evolve, so do the possibilities for those we serve. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork.

We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected. We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role. Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it: [e-mail]

If you need any support with completing this application, please contact [e-mail] and we will be happy to assist.

Evolution Money is a Disability Confident Committed employer. We offer interview to anyone with disability who meets the minimum criteria for the role.