Mortgage Advisor Trainee - CeMAP Sponsorship & Growth

The Acorn Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading real estate firm in the UK is seeking a Trainee Mortgage Advisor. This telephone-based role focuses on lead generation and scheduling appointments for prospective clients. With full sponsorship for qualifications and exceptional training support, candidates will benefit from a structured career path and a collaborative team environment. Ideal candidates will excel in customer care, possess strong organizational skills, and have a commitment to service standards. The role offers a competitive OTE salary and various benefits.

Benefits

Structured training and support through the Acorn Academy

Excellent opportunities for career progression

Fabulous rewards and incentives for top achievers

Generous holiday allowance

Excellent parental leave & company fertility policy

Access to an Employee assistant programme

Retail discounts

Qualifications

• Ideal candidates will be driven, ambitious and able to communicate to a high level of customer care.
• You should be able to work to targets and deadlines.

Responsibilities

• Contact potential clients via phone, email, and introduce mortgage services.
• Coordinate and schedule appointments ensuring clients are informed.
• Maintain accurate records of client interactions in the CRM.
• Provide high standards of professional customer service.
• Achieve performance KPIs for appointment bookings and conversions.

Skills

Strong organisation skills

Commitment to service standards

Commitment to learning and self-development

Tenacity and self-starter

Ability to build and nurture trusted relationships

Responsive to change

Previous experience within a sales/customer service role

Job description

A leading real estate firm in the UK is seeking a Trainee Mortgage Advisor. This telephone-based role focuses on lead generation and scheduling appointments for prospective clients. With full sponsorship for qualifications and exceptional training support, candidates will benefit from a structured career path and a collaborative team environment. Ideal candidates will excel in customer care, possess strong organizational skills, and have a commitment to service standards. The role offers a competitive OTE salary and various benefits.