Mobile Field Service Engineer – IT Hardware & On-Site Support

Getronics; Southampton; On-site; GBP 24,000 - 28,000; Full time

Job summary

A global ICT integrator is seeking a Field Service Engineer in Southampton to deliver maintenance and support for clients. Candidates must possess strong customer service skills and a good understanding of IT systems. The role offers a competitive salary ranging from £24,600 to £27,700, a comprehensive benefits package including holidays and training opportunities, as well as the chance for career development. Full UK driving license is required.

Benefits

Good salary package

25 days holiday plus bank holidays

Full training provided

Car allowance and business mileage fuel card

Flexible benefits package

1-day paid leave for volunteering

Company Pension Scheme

Global Recognition Program

Qualifications

• Full UK driving license and access to a car.
• Strong understanding of IT systems and environments.
• Previous experience in a data centre is advantageous.

Responsibilities

• Maintain and support field-based clients and on-site IT hardware services.
• Provide exceptional customer service and ensure satisfaction.
• Monitor and update assigned incidents timely.
• Train and support Junior Field Service Engineers.

Skills

Customer service skills

Analytical mindset

Problem-solving

Knowledge of IT systems

Education

Dell / Other vendor certification

MSCE certification

CompTIA A+

Network+ / CCNA

Tools

SAN Server

Job description

A global ICT integrator is seeking a Field Service Engineer in Southampton to deliver maintenance and support for clients. Candidates must possess strong customer service skills and a good understanding of IT systems. The role offers a competitive salary ranging from £24,600 to £27,700, a comprehensive benefits package including holidays and training opportunities, as well as the chance for career development. Full UK driving license is required.