Mobile EV Service Engineer: On‑Site Repairs & Remote Diagnostics

BYD UK; Uxbridge; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading electric vehicle manufacturer in the United Kingdom is seeking a Mobile Service Engineer to provide on-site vehicle repair and remote technical support. The position involves collaborating with Quality and R&D teams to swiftly address market issues, utilizing big data for diagnostics and predictive analysis, and validating vehicle quality improvements. Candidates should have a diploma in a relevant engineering field and hands-on repair experience, preferably with electric vehicles. Competitive remuneration and attractive benefits are offered.

Benefits

Performance and experience based competitive remuneration

25 holidays + public holidays

Scottish Widow workplace pension

Commute allowance

Salary sacrifice car scheme

Teambuilding events

Opportunity in Zero Emissions transportation

Qualifications

• Hands-on experience in vehicle repair, aftersales service, or technical support (EV experience preferred).
• Familiarity with diagnostic tools or remote diagnostic systems is an advantage.

Responsibilities

• Provide on-site vehicle repair service for end customer.
• Offer remote technical support to solve technical problems.
• Drive quality and R&D resources to address market issues.
• Use big data for remote diagnostic analysis and predict vehicle problems.
• Collect vehicle quality issues and validate market solutions.

Skills

Strong troubleshooting and problem-solving abilities

Good communication skills

Customer-focused mindset

Ability to work independently

Education

Diploma or above in Automotive, Mechanical, Electrical Engineering or related field

Tools

Diagnostic tools

Remote diagnostic systems

Job description

A leading electric vehicle manufacturer in the United Kingdom is seeking a Mobile Service Engineer to provide on-site vehicle repair and remote technical support. The position involves collaborating with Quality and R&D teams to swiftly address market issues, utilizing big data for diagnostics and predictive analysis, and validating vehicle quality improvements. Candidates should have a diploma in a relevant engineering field and hands-on repair experience, preferably with electric vehicles. Competitive remuneration and attractive benefits are offered.