Mobile Customer Experience Advisor - Unlimited Data & Bonus

Three; Weymouth; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading telecommunications provider in Weymouth is seeking a customer-focused individual to join their team. The ideal candidate will assist customers in a retail environment, providing exceptional service while achieving sales goals. Responsibilities include understanding customer needs, resolving queries, and driving a positive store experience. Attractive pay of £12 per hour and opportunities for bonuses based on performance are offered, along with career development and training.

Benefits

Brand-new smartphone on an Unlimited data plan

On-target bonus of 25% based on store performance

Great discounts through Perks at Work

Comprehensive training courses and career development opportunities

Qualifications

• Experience in a customer-facing role.
• Outstanding communication skills.
• Eagerness to learn and adapt.

Responsibilities

• Understanding each customer and their needs.
• Setting high standards for coverage and customer care.
• Resolving customer queries efficiently.
• Creating positive customer experiences.
• Matching products to customer needs.
• Driving customer engagement and satisfaction.
• Providing solutions for mobile and network queries.
• Achieving personal and store KPIs.

Skills

Customer facing experience

Awesome communication skills

Willingness to learn

Job description

A leading telecommunications provider in Weymouth is seeking a customer-focused individual to join their team. The ideal candidate will assist customers in a retail environment, providing exceptional service while achieving sales goals. Responsibilities include understanding customer needs, resolving queries, and driving a positive store experience. Attractive pay of £12 per hour and opportunities for bonuses based on performance are offered, along with career development and training.