Mobile 2nd Line IT Technician: On-Site & Remote Support

MIDSOMER NORTON SCHOOLS PARTNERSHIP; Radstock; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A regional educational organization located in Radstock is seeking an IT Support Specialist to assist schools with IT needs. This mobile role involves resolving IT issues, rolling out new systems, and offering both on-site and remote support. The ideal candidate should have a strong foundation in IT support and excellent customer service skills. Benefits include annual leave, a pension scheme, and an employee assistance platform.

Benefits

26 days annual leave

Access to government pension scheme

Cycle-to-work scheme

Employee assistance helpline

Qualifications

• Strong foundation in various IT support situations.
• Driving license is essential for mobile role.
• Experience with diverse hardware and software solutions.

Responsibilities

• Assist schools with their IT needs.
• Resolve IT issues and roll out new IT systems.
• Provide on-site and remote IT support.

Skills

Customer service

IT support

Technical problem-solving

Job description

A regional educational organization located in Radstock is seeking an IT Support Specialist to assist schools with IT needs. This mobile role involves resolving IT issues, rolling out new systems, and offering both on-site and remote support. The ideal candidate should have a strong foundation in IT support and excellent customer service skills. Benefits include annual leave, a pension scheme, and an employee assistance platform.