Mitigation Supervisor

ServiceMaster Clean of Fraser Valley; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A restoration service company is seeking a Mitigation Supervisor to coordinate restoration processes while ensuring customer satisfaction. The ideal candidate should have at least one year of experience in cleaning, restoration, or construction, and possess a high school diploma. Strong communication and project management skills are essential. The role involves supervising technicians, managing equipment usage, and ensuring safety protocols are followed, with a compensation of $25.00 – $28.00 per hour.

Qualifications

• 1 year experience in cleaning, restoration, or construction.
• Ability to lift 50-100 pounds with assistance.
• Ability to climb ladders and work in tight spaces.

Responsibilities

• Coordinate and perform restoration processes as scheduled.
• Manage customer satisfaction and communicate with technicians.
• Document restoration projects and ensure quality control.

Skills

Customer service

Project management

Coaching and training

Problem-solving

Communication

Education

High school diploma/GED

Job description

SERVPRO of Central Seattle is hiring a Mitigation Supervisor!

To learn more and apply, e‑mail your resume and/or a brief description of work history to [email address].

Personal and professional development

As the front‑line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall project satisfaction; communicate clear expectations to restoration technicians and supervise their activities.
• Thoroughly document restoration projects and support the services provided.
• Manage labor, equipment, and supply usage on assigned projects.
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety.
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians.

Position Requirements

• High school diploma/GED.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.

Compensation: $25.00 – $28.00 per hour.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy. We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever.