Mission Success Engineer (M/F)

ThrustMe; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A pioneering space technology company in Greater London seeks a Mission Success Engineer to manage client relationships and ensure satisfaction with propulsion systems. The role involves documenting technical solutions, evaluating performance metrics, and communicating effectively with clients. Candidates should have a Master's degree and 2+ years of related experience, ideally in aerospace engineering. Fluency in English is required, and French is a plus. This position is based on-site at the company office.

Qualifications

• 2+ years of experience in a similar role or as a systems engineer.
• Strong fundamentals in satellite and propulsion system integration.
• Ability to communicate technical language to higher level audiences.

Responsibilities

• Manage technical client relationships.
• Answer technical client requests independently.
• Document technical issues and solutions.
• Setup processes and feedback loops with clients.
• Evaluate fleet performance and track metrics.

Skills

Mechanical Engineering

Aerospace Engineering

Communication

Technical Problem Solving

Fluent English

French (A2 or higher)

Education

Master’s degree in a relevant field

Job description

Mission Success Engineer (M/F)

You will work within the Space Missions team, ensuring the clients are taking care of from the moment they receive the hardware and throughout the lifetime of the product.

Founded in 2017, ThrustMe is a pioneering space technology company specializing in advanced propulsion systems for small satellites. We are global experts in satellite propulsion, pushing the boundaries of streamlined in-orbit mobility for the rapidly expanding satellite constellation industry. Our clients across the US, Europe, and Asia trust us to design and deliver high-performance, precision-engineered propulsion systems that push technological boundaries while meeting demanding timelines and budgets. We made history in 2019 and 2020 with the world’s first in-orbit demonstrations of iodine‑fueled electric propulsion systems. Today, we are experiencing rapid growth, with over 300 systems ordered to date.

Responsibilities

• Management of technical client relationships.
• Independently answer technical client requests.
• Represent the internal experts, ensure the right people on both sides are present to effectively solve issues.
• Understand the technical issues and solutions found, document them for internal and external use.
• Setup processes and feedback loops with clients using the product, ensuring continued improvement.
• Ensuring continued client satisfaction.
• Evaluate fleet performance, track agreed‑upon performance metrics with clients.

Required skills and qualifications

• Master’s degree in mechanical, aerospace engineering, electronics engineering, or similar.
• 2+ years of experience in a similar role, or as a systems engineer.
• Strong fundamentals, allowing understanding of satellite and propulsion system integration, inner‑workings, and practical use‑cases.
• Strong communicator, ability to put the technical language into words for higher level audiences.
• Communicates in English fluently. French is a plus (A2 level or more).

Department: Technology - Space Operation Support

Locations: Our office

Contact: Yasmine Hamdi – HR Manager – Finance & Admin

About ThrustMe: ThrustMe is a fast‑growing industrial engineering startup in the space sector, founded in 2017.