Mini Bar Attendant

Rudding Park; Harrogate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in Harrogate is seeking enthusiastic and positive individuals to manage guest services, particularly in mini bar management. This role demands attention to detail, reliability, and a passion for guest experiences. The successful candidate will enjoy enhanced pay for evening and weekend shifts, annual leave increases, and many perks including discounts, personal growth opportunities, and a supportive work environment designed to ensure employee well-being.

Benefits

Enhanced pay for evening and weekend work

Service Charge (Tronc) earnings

Company sick pay

Discounts on spa and dining

Complimentary overnight stay after probation

FREE food and drink

Investment in personal growth

Employee Assistance Programme

Local discounts on gym memberships

Wellbeing App for support

Qualifications

• Ability to work in a fast-paced environment and stay organized.
• Strong communication skills to interact with guests and team.
• Experience in hospitality is a plus but not required.

Responsibilities

• Manage daily allocations of gifts and items in bedrooms.
• Replenish mini bar items purchased by guests.
• Ensure cleanliness of mini bar cupboards and bedroom drawers.

Skills

Attention to detail

Efficient

Passion about guest service

Reliable

Team player

Flexible

Job description

We are not just hiring - we are looking for personalities that light up a room!

• How big is your smile?
• Do your eyes light up a room?
• Can you turn challenges into opportunities and guests into lifelong ambassadors

We believe that the best part of our team is the energy, positivity, and genuine smiles we share with every guest and team members.

If you've got any of the above, we want to hear from you.

We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.

Role Overview

To look after the daily allocations of gifts, fizz, VIP cards going into bedrooms. To replenish mini bar items purchased by guests, and ensure the charge sheet is taken to reception.

What We Are Looking For

• Attention to detail
• Efficient
• Passion about guest service
• Reliable
• Team player
• Flexible

Key Responsibilities

• Stock rotation & product date management
• Product fridge and drawer display management
• Mini Bar stock takes
• Restocking of the mini bar
• Tracking of guest mini bar usage for reception to charge
• Placement of VIP cards, fizz and gifts
• Mini bar cupboard cleanliness
• Bedroom drawer & fridge cleanliness

In return for your hard work and commitment we offer

• Enhanced pay - 50p per hour for evening work after 7pm (Sunday - Thursday), £1 per hour for weekend day work until 7pm (Saturdays and Sundays), £1.50 per hour for evenings from 7pm (Friday and Saturdays)
• Service Charge (Tronc) earn up to an additional £5,000 per year
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
• Annual party, family fun days, and award dinners - we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
• FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
• Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with a range of support such as podcasts, fitness videos, recipes
• AND MUCH MORE...........

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.
Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.