Military - AWS Data Centre Facilities Manager, Data Centre Engineering Operations (DCEO)

Amazon; Hemel Hempstead; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global e-commerce company is seeking a Facilities Manager to lead critical infrastructure operations in Hemel Hempstead. This role focuses on individuals with military experience or backgrounds, emphasizing operational excellence, team leadership, and cost efficiency. Candidates should have experience managing engineering operations and be familiar with critical data center systems. The position offers opportunities for career development and a commitment to diversity and inclusion.

Qualifications

• Experience in people management and team development.
• Experience in engineering work, managing large-scale services.
• Experience maintaining SLAs through proactive issue detection.

Responsibilities

• Manage 24/7 site engineering operations.
• Oversee critical infrastructure systems.
• Drive Power Usage Effectiveness improvements.

Skills

People management

Engineering work management

Proactive issue detection

Mission-critical product operation

Education

High school or equivalent

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field

Tools

Electrical systems

Mechanical systems

Job description

Description

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector.

Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience.

The AWS Data Centre Facilities Manager leads critical infrastructure operations at strategic AWS facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency.

This position requires hands‑on oversight of mission‑critical infrastructure and leadership of integrated Data Centre Systems and Mechanical & Electrical teams. The Facilities Manager maintains operational standards, security protocols, facility certifications, and manages third‑party vendor relationships while implementing processes that enhance infrastructure reliability and reduce operational costs.

Key job responsibilities

Operations & Infrastructure Management

• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM)
• Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units)
• Drive Power Usage Effectiveness (PUE) improvements, optimizing cooling, power, and infrastructure for maximum efficiency
• Manage and optimize space and power to maximize opportunities for growth and operational efficiency
• Plan and deliver site infrastructure projects on time, within scope, and on budget
• Budget & Cost Management
• Vendor & Stakeholder Management

Leadership & Team Development

• Lead, inspire, and develop teams of experienced technical professionals
• Act as a role model, driving service excellence, training, and development for all team members
• Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges
• Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development

Compliance & Safety

• Ensure adherence to and exceed Health & Safety standards in all operations
• Maintain compliance with health & safety, security procedures, and compliance accreditations
• Ensure understanding of UK regulatory requirements, particularly health and safety legislation
• Maintain a safe working environment and drive continuous safety improvements
• Risk Management & Incident Response

Basic Qualifications

• Experience in people management and team development
• Experience in engineering work, managing large-scale services
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission‑critical team or product
• High school or equivalent

Preferred Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data centre operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in a management position with 5 or more direct reports
• Experience working in data centers with an emphasis on building and equipment operation

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.