Mess Supervisor

Sodexo; Hermitage; On-site; GBP 20,000 - 30,000; Full time

Job summary

A catering and facilities management company in Hermitage is seeking a Mess Supervisor to lead a customer-facing front-of-house team. You will ensure smooth operations in bar and food outlets while interacting with Armed Forces personnel. The ideal candidate will have experience in a similar role and strong team leadership skills. This position offers significant career development opportunities and a supportive work environment.

Benefits

Career development opportunities

Financial benefits including salary finance support

Wellbeing support including free health app

Cycle to Work Scheme

Flexible work options

Qualifications

• Experience in a similar role and knowledge of catering operations.
• Hospitality experience in hotel, bar, or restaurant is a plus.
• Ability to motivate and lead effectively.

Responsibilities

• Lead the front-of-house team and ensure smooth operations.
• Oversee cleanliness and hygiene standards.
• Promote and enforce health and safety practices.

Skills

Strong customer service skills

Team leadership

Communication skills

Ability to work in a fast-paced environment

Job description

Overview

As a Mess Supervisor at Sodexo at {insert location}, you'll lead a front-of-house team, ensuring smooth operations in the bar and food outlets. Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.

Responsibilities

• Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
• Oversee cleanliness and hygiene standards in all front-of-house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices; be proactive about spotting and reporting potential hazards to keep everyone safe.
• Conduct regular safety walks to identify and address any risks.
• Conduct weekly team huddles with the team.
• Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.

Qualifications

• Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.
• Comfort with working at a fast pace and adapting to changing situations.
• A collaborative mindset and the ability to communicate well with senior management.

Benefits

• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.