Mental Health Transport Assistant

Secure Care UK - Bases; Taunton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national health service provider in Taunton is looking for a passionate Mental Health Transport Assistant to transport patients with care. The role requires a Valid Full UK Manual Driving License and excellent communication skills. The successful candidate will work on a 4 on 4 off rolling shift pattern, providing exceptional quality care in various environments. With a competitive salary starting from £28,214.85 annually, this position offers opportunities for professional development and training.

Benefits

Company pension

Health Care Cash plan

Support and mentoring

Continual Professional Development

Award recognition scheme

Qualifications

• Experience in the Mental Health sector is beneficial but not required.
• Proven ability to work effectively in a team environment.
• Empathetic and passionate about providing care.

Responsibilities

• Transport patients safely and respectfully.
• Handle crisis situations with care and professionalism.
• Work shifts in challenging environments while maintaining quality care.

Skills

Excellent communication skills

Ability to remain calm under pressure

Attention to detail

Education

Valid Full UK Manual Driving License

Job description

Reports to:

Deputy Care Operations Manager (DCOM)

Job Types:

Full-time

Shift Patterns:

• 12 hour shifts
• Day shifts
• Night shifts

Qualifications:

• Full UK Manual Driving License (Required)
• Enhanced DBS certificate within the last 3 years (preferred)

Benefits:

• Company pension
• Refer a friend scheme
• Health Care Cash plan upon successful completion of 6 months probationary period
• Enhanced DBS
• Eligibility for Blue Light membership
• Employee Assistance Programme to all our employees from day one
• All logo required uniform
• We provide above and beyond PPE and Equipment
• Additional Annual Leave after 2 years of service
• Wagestream - Thisis a financial wellbeing platform for frontline workers

Overview

Working in Health Care can be incredibly fulfilling as it allows you to make a positive impact on people at their most vulnerable time.

We are looking for experienced, caring and committed Mental Health Transport Assistants with an engaging approach who are keen to enhance their skills within the Mental Health sector. Whilst previous experience is beneficial, it is not a requirement as full bespoke accredited training will be provided by our dedicated team of experienced trainers.

You will need to be a passionate, empathetic and a highly motivated individual who thrives working in a close knit team to deliver exceptional quality care to our patients. We pride ourselves on building positive professional relationships with our patients and making a true difference at their time of need. If this is true to your values, then we would like to hear from you!

This is not just a driving job, it is about taking the patient on a journey from one setting to another with safety, care, respect, consideration and empathy to make that transition as smooth as it possibly can be. There may be times when trained techniques need to be used for the patients safety, either in a place of safety, a vehicle or other settings. The job satisfaction comes from knowing that you have played an integral part in their time of crisis.

Equal Opportunities Statement

Care UK is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants. We welcome applications from all sections of the community regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

Background & Experience

• Valid Full UK Manual Driving License with minimum 12 months driving experience
• Excellent communication skills, including IT ability
• Ability to remain calm under pressure whilst delivering genuine careDemonstrate resilience
• Able to work as part of a team effectively
• Excellent attention to detail

Which will detail ANY past police record you have. We are aware of and give due to attention to the Rehabilitation of Offenders Act 1974 and will always review the circumstances and age of any past convictions when we consider making a job offer.

In return, we offer:

• Full Training: Including Patient Care, Patient Transport, De‑Escalation Techniques, Physical Intervention, Handcuff training, First Aid to name a few. Additional training also available.
• Support and Mentoring: To grow your skills and experience in the Mental Health field. We also offer diplomas and progression opportunities through the company to allow you to build a career you can be proud of.
• Continual Professional Development (CPD): We actively encourage and nurture personal development, providing accredited qualifications (NVQ Diplomas) and access to training in specialist subjects within Mental Health.
• Awards: We recognise employee performance through a peer nomination award known as Care Awards where winners receive an additional day off. We aim to recognise, encourage and promote safe driving and our excellent drivers are rewarded with gift vouchers on a monthly basis.
• Suggestion Scheme: Our teams voice is important to us and we encourage everyone to submit ideas and suggestions for improvements within the company and implemented ideas are rewarded with gift vouchers.

Job Details

Mental Health Transport Assistant Fulltime 42.1 hours contract - Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.

PLEASE NOTE:

Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over‑runs or the need to reduce hours depending on work levels.

Remuneration from 1st May:

This contract is paid at a blended rate of £12.88 p / h (Day, Night and Weekend Shifts). Annual Remuneration to start from £28,214.85 based on expected hours. This is to be discussed during the interview process.

• Over‑runs paid at £22p / h
• Enhanced pay of £1.20 extra per hour for work at a Mental Health ‘place of safety’ and bed watch activities, supporting ward staff.
• Shift pay enhancements are also available for some call‑in or overtime shifts, additional £1.75p / h. Further information will be discussed during the interview process.

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