Mental Health Support Worker (CPI Certified)

Social Care and Education; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A supportive care organization is hiring Mental Health Support Workers in Crewe to provide compassionate care to adults with mental health challenges. This role involves promoting independence, administering medication, and encouraging social engagement. Flexible shifts are available with competitive pay rates of £12.40 – £12.60 per hour. Ideal candidates will have relevant experience and a caring attitude.

Benefits

Competitive pay rates

Flexible shifts

Ongoing professional development

Free refresher training

Opportunities for career progression

Qualifications

• Proven experience working with adults with mental health conditions.
• Current, valid CPI training certificate is essential.
• Experience in medication administration within a care setting.
• Minimum 6 months experience in supported living.

Responsibilities

• Support adults with mental health needs daily.
• Promote personal development and independence.
• Administer medication per care plans.
• Encourage engagement in social activities.

Skills

Caring attitude

Communication skills

Ability to manage complex behaviours

Medication administration

Job description

Overview

Job Title: Mental Health Support Worker
Salary: £12.40 – £12.60 per hour
Job Type: Full-time & Part-time positions available

We are currently recruiting for reliable, compassionate, and experienced Support Workers to join our growing team, providing person-centered care and support to adults living with mental health conditions and challenging behaviours. These roles are based within supported living environments in the Crewe area (CW7 & CW10).

As a Support Worker, you will play a vital role in promoting independence, dignity, and choice for the people we support, ensuring they live fulfilling and meaningful lives in a safe, supportive environment.

Responsibilities

• Supporting adults with mental health needs and complex behaviours in their daily routines
• Promoting independence and personal development
• Managing and de-escalating challenging situations calmly and professionally
• Administering medication safely in line with care plans and company procedures
• Maintaining clear, accurate records and reports
• Supporting individuals with personal care when required
• Encouraging engagement in social, leisure, and community-based activities
• Working collaboratively with families, healthcare professionals, and other agencies

Qualifications

• Proven experience working with adults with mental health conditions and challenging behaviour
• Current, valid, and in-date CPI training certificate (this is essential for this role)
• Experience in medication administration within a care setting
• A minimum of 6 months experience working within a supported living environment
• Strong communication and interpersonal skills
• Ability to remain calm under pressure and manage complex behaviours professionally
• A caring, patient, and proactive attitude

What We Offer

• Competitive hourly pay rates between £12.40 – £12.60
• Flexible shifts to suit your lifestyle — full-time and part-time opportunities available
• Supportive management team and ongoing professional development
• Free refresher training where required
• Opportunities to gain additional qualifications and career progression within the company
• A rewarding role where you can genuinely make a positive difference in people’s lives