Mental Health Services Operations Coordinator

Avon And Wiltshire Mental Health Partnership Nhs Trust; Swindon; On-site; GBP 20,000 - 28,000; Full time

Job summary

A mental health care organization in Swindon is seeking an administrative professional to handle communication with medical staff and service users. This role requires excellent telephone skills and proficiency in Microsoft Office. Responsibilities include managing patient records, scheduling appointments, and supporting new staff members. The position is full-time, Monday to Friday, and demands strong organizational skills along with personal resilience to thrive in a busy environment.

Benefits

Friendly team environment

Commitment to diversity and inclusion

Opportunities for professional development

Qualifications

• Experience in a mental health or healthcare setting is preferred.
• Ability to work well under pressure within a team.
• Capability to manage sensitive information confidentially.

Responsibilities

• Liaise with various stakeholders including medical staff and service users.
• Provide clerical support including managing diary conflicts and appointments.
• Maintain electronic patient records and perform audits as required.

Skills

Excellent telephone skills

Organisational skills

Information governance understanding

Strong personal resilience

Microsoft Office proficiency

Job description

A mental health care organization in Swindon is seeking an administrative professional to handle communication with medical staff and service users. This role requires excellent telephone skills and proficiency in Microsoft Office. Responsibilities include managing patient records, scheduling appointments, and supporting new staff members. The position is full-time, Monday to Friday, and demands strong organizational skills along with personal resilience to thrive in a busy environment.