Mental Health Employment Coach

Trigon Recruitment Ltd; London; On-site; GBP 31,000 - 37,000; Full time

Job summary

A recruitment agency in West London seeks an Employment Advisor to support individuals with mental health conditions into meaningful employment. Responsibilities include managing a caseload, providing employment support, and building relationships with local employers. Candidates should have experience in employability and strong communication skills. The role offers a range of benefits including 25 days annual leave and a pension scheme.

Benefits

25 days annual leave + bank holidays

Option to purchase additional annual leave

2 days paid volunteering leave

Enhanced pension scheme

Health and wellbeing support

Access to professional development programmes

Qualifications

• Experience working in employability or vocational support.
• Strong understanding of barriers faced by individuals.
• Proven ability to build relationships with various stakeholders.

Responsibilities

• Manage a caseload of clients with mental health support needs.
• Provide tailored employment support including job search.
• Build strong employer networks to secure job opportunities.

Skills

Experience in employability

Understanding of barriers for mental health conditions

Relationship-building skills

Organisational skills

IT skills

Strong communication skills

Ability to work to targets

Job description

Overview

Job Title: Employment Advisor

Location: West London (Barnet, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow)

Salary: £31,873 - £36,927 per annum

Contract Type: Permanent

Hours: Full-time

Role Overview: We are seeking dedicated and motivated Employment Specialists to join our team across West London. This is a rewarding and target-driven role supporting individuals with mental health conditions and neurodiverse needs into sustainable, meaningful employment.

Working closely with clients, health professionals, employers, and local services, you will deliver the a programme similar to the Individual Placement and Support (IPS) model — a proven, person-centred approach that enables individuals to gain paid employment while improving wellbeing and social inclusion.

As an Employment Specialist, you will manage a caseload, provide tailored advice and guidance, and build positive relationships with local employers to create opportunities that match client skills and aspirations. This role requires a strong commitment to equality, diversity, and breaking down barriers to work.

Responsibilities

• Manage a caseload of clients with mental health support needs, including those who are neurodiverse.
• Provide person-centred employment support, including vocational profiling, action planning, job search, and in-work support.
• Build and maintain strong employer networks to secure job opportunities tailored to client skills and preferences.
• Work collaboratively with health professionals, community providers, and referral partners.
• Coach, guide, and support clients throughout their journey into work and during job retention phases.
• Accurately maintain caseload records, progress reviews, and reporting in line with quality standards.
• Meet performance targets related to programme starts, job entries, and job retention.
• Champion inclusion, with a particular focus on supporting neurodiverse individuals to thrive in employment.

Essential Criteria

• Experience working in employability, vocational support, careers guidance, or related fields.
• Strong understanding of the barriers faced by individuals with mental health conditions and neurodiverse needs.
• Proven ability to build relationships with employers, clients, and partners.
• Strong organisational, IT, and communication skills.
• Ability to work to targets and deadlines in a fast-paced environment.

Desirable Criteria

• Knowledge of the IPS model or supported employment approaches.
• Experience in disability, mental health, or neurodiversity support.
• Understanding of workplace adjustments and inclusive recruitment practices.

Benefits

• 25 days annual leave + bank holidays (rising to 28 days with service)
• Option to purchase additional annual leave
• 2 days paid volunteering leave each year
• Enhanced pension scheme and life assurance (x3 salary)
• Health and wellbeing support, including employee assistance programme and health cash plan
• Access to professional development, apprenticeships, and management programmes