Membership Onboarding & Renewals Specialist

Meraki Talent; Grantham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global professional organization in Grantham is searching for a Membership Onboarding Coordinator to oversee the membership onboarding process. This role involves coordinating membership activities, managing subscriptions, and maintaining accurate records using CRM systems. Ideal candidates will possess strong organizational skills, excellent communication abilities, and a customer-focused mindset, with prior experience in a membership or educational setting. Join this dynamic team and contribute to a vital function within the organization.

Qualifications

• Experience in a membership, professional body, or similar environment is desirable.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Coordinate and manage the membership onboarding process.
• Administer subscription processes and renewals.
• Maintain accurate member records in the CRM system.
• Prepare reports and updates for the Senior Leadership Team.
• Act as the main point of contact for subscription queries.
• Carry out due diligence checks per regulatory requirements.
• Work closely with the Finance team to resolve payment queries.

Skills

Strong organisational skills

Excellent communication skills

Customer-focused approach

CRM system proficiency

Attention to detail

Tools

Microsoft Office

Job description

A global professional organization in Grantham is searching for a Membership Onboarding Coordinator to oversee the membership onboarding process. This role involves coordinating membership activities, managing subscriptions, and maintaining accurate records using CRM systems. Ideal candidates will possess strong organizational skills, excellent communication abilities, and a customer-focused mindset, with prior experience in a membership or educational setting. Join this dynamic team and contribute to a vital function within the organization.