Membership Events Manager

Royal College of General Practitioners; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prominent medical organisation in Greater London seeks a Membership Events Manager to lead and deliver major national events. The role involves managing event campaigns, budgets, and teams while ensuring high standards of member engagement. Ideal candidates will possess exceptional organisational skills and a background in membership or professional environments. This is an exciting opportunity to create impactful experiences through national events and shape future member engagement in a collaborative team setting.

Benefits

Opportunities for professional development

Creative and inclusive working culture

Chance to impact nationally recognised events

Qualifications

• Proven ability to provide exceptional support to members and stakeholders.
• Strong organisational and stakeholder management skills are essential.
• Experience with budget management and team leadership is required.
• Ability to communicate efficiently and present effectively.
• Experience in a membership or member-led environment is an advantage.
• Familiarity with CRM systems and data-driven decision-making.
• Attention to member experience and attendee journeys is crucial.

Responsibilities

• Lead the delivery of major national events to high standards.
• Manage event campaigns, budgets, timelines, and risks.
• Champion best practices in events including branding and processes.
• Collaborate with teams to ensure delivery of engaging events.
• Use data-driven insights for event reporting and evaluations.
• Design and promote an events calendar and programme.
• Develop sponsorship opportunities and build partnerships.
• Manage two direct reports in the Events team.

Skills

Exceptional support to members

Organisation and stakeholder management

Managing budgets

Efficient communication

Presentation abilities

Familiarity with CRM systems

Attention to member experience

Job description

Our Member Services and Engagement team leads meaningful two-way engagement with GPs across the UK, focusing on member retention, celebrating achievements and delivering activity that reflects member needs. You'll join a collaborative, energetic team dedicated to creating valuable experiences for our GP community. As our new Membership Events Manager, you will drive the delivery of major national events - from prestigious ceremonies and awards to large-scale online and in-person events. This is an exciting opportunity to lead a high-impact events portfolio and shape the future of member engagement and experience. You will:

Responsibilities

• Lead and deliver major national events to a high standard
• Manage event campaigns, budgets, timelines and risks
• Champion event best practice and standards including branding and processes
• Work with UK-wide teams to ensure delivery of relevant and engaging events
• Use data and CRM tools to improve event reporting and evaluations
• Intelligently design, produce and promote an events calendar and programme
• Collaborate with Marketing and Digital teams on promotion and communication campaigns
• Develop sponsorship opportunities and build partner relationships
• Manage two Events direct reports

Qualifications

• Provide exceptional support to members and stakeholders
• Excellent organisation and stakeholder management skills
• Confidence managing budgets and leading teams
• Efficient communication and presentation abilities
• Experience in a membership, professional or member-led environment (advantageous)
• Familiarity with CRM systems and using data to demonstrate impact
• Strong attention to member experience and attendee journeys

This role is ideal for a proactive, enthusiastic self-starter passionate about member experience and keen to lead projects within a highly motivated team. We offer a creative, inclusive working culture, opportunities for professional development and the chance to make a meaningful impact through nationally recognised events.

The Royal College of General Practitioners is the UK's largest Royal Medical College, representing over 54,000 members, committed to improving patient care and advancing general practice.