Medical Secretary

NHS; Shrewsbury; On-site; GBP 22,000 - 26,000; Full time

Job summary

A public healthcare organization in Shrewsbury is looking for a Medical Secretary to provide essential administrative support to Consultants. The ideal candidate should have excellent interpersonal skills and experience in secretarial duties. Responsibilities include typing clinical letters, managing diaries, and handling patient records. Competitive benefits including annual leave and health support are offered.

Benefits

Generous maternity, paternity and adoption leave

Options for flexible working

Health and Wellbeing support

Salary sacrifice car options

Free car parking at Trust sites

Qualifications

• Excellent interpersonal skills and a calm and methodical approach.
• Ability to work in a team and independently.
• Significant administrative/secretarial experience.

Responsibilities

• Provide comprehensive administrative service to consultants.
• High-quality audio/copy typing of clinical letters.
• Manage appointment bookings and correspondence.

Skills

Interpersonal skills

Excellent telephone manner

Knowledge of Word and Excel

Education

NVQ Level 3 or equivalent secretarial experience

Job description

Midlands Partnership NHS Foundation Trust

Medical Secretary

The closing date is 13 October 2025

This role is not eligible for visa sponsorship. Your application may be withdrawn if it is identified that you require sponsorship to undertake this role.

Medical Secretary

We are looking for a Medical Secretary who has excellent interpersonal skills and a calm and methodical approach, to provide essential secretarial/administration duties to Consultants in the Inpatient Service within the Redwoods Centre.

We are looking for someone who works well within a team and on their own initiative.

Principle duties include drafting reports, taking and transcribing minutes, diary management, arranging meetings, pulling notes, electronic filing to patient record, using the hospital RiO system and other databases and liaison with other healthcare professionals.

You will be expected to have an excellent telephone manner, be courteous and efficient and have an excellent working knowledge of Word, Excel spreadsheets, emails, use of an electronic diary etc.

Main duties of the job

• To provide a comprehensive administrative service to the Consultants/Medical Teams to enable them to carry out their duties effectively and efficiently to ensure high quality patient care, including administration of referrals where applicable and provide admin support for any audit projects.
• To provide high quality audio/copy typing of clinical letters and word processing facilities, with medical terminology, ensuring that the work is completed in an accurate and timely manner.
• Open, log and distribute all incoming and outgoing correspondence on behalf of Consultants/Medical Teams, taking appropriate action as necessary.
• Maintain patient/carer records stored within the Patient Clinical System (RiO) and other electronic databases utilised by the Trust as required in accordance with Trust policies and Service/Team objectives.
• Deliver and maintain effective administrative processes and systems on behalf of the Admin Manager, Inpatient Services Manager and Consultants/Medical teams.
• Manage appointment bookings in accordance with Government requirements and within specified time frames specific to Service/Team.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all Trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

.... and more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Job responsibilities

For further information relating to this position please refer to the attached job description and job specification

Person Specification

Qualifications

• NVQ Level 3 or equivalent level of secretarial experience

Experience

• NVQ Level 3 or equivalent level of secretarial experience
• Significant administrative/secretarial experience producing documents to a high standard from written and audio transcription
• Experience in the NHS or similar organization

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust