Medical Secretary

NHS; Doncaster; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider is seeking a Medical Secretary for the ENT department in Doncaster. The role involves supporting clinicians, managing patient pathways, and requires experience in administrative roles. Candidates should have strong communication skills and knowledge of medical terminology. Flexibility in work arrangement is encouraged. Salary ranges from £24,937 to £26,598 annually, pro rata.

Benefits

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

Learning opportunities

Qualifications

• Experience in a clerical/administrative role is essential.
• Knowledge of medical terminology is required.
• Ability to work under pressure to meet deadlines.

Responsibilities

• Support named clinicians and clinical teams efficiently.
• Produce clinical correspondence using digital transcription software.
• Manage patient pathways using the Patient Tracker List.

Skills

Attention to detail

Organisational skills

Tact and diplomacy

Communication skills

Education

Minimum of 3 GCSEs including English and Maths

RSA III or NVQ III in administration

ECDL or equivalent qualification

Tools

Microsoft Word

Medisec digital transcription software

Job description

Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT

Medical Secretary

The closing date is 14 October 2025

The division of Surgery and Cancer would like to invite applicants for a permanent Band 3 post to join the medical secretary team within the ENT department at Doncaster Royal Infirmary.

You will need experience in managing the robust systems in place for the administrative engagement of patient pathways. You will need to be able to work flexibly as part of the team, using Medisec digital transcription software from outpatient and inpatient attendances.

Experience in using the PTL (Patient Tracker List) to manage patient\'s pathway is desirable along with a knowledge of medical terminology. Previous experience of working in a clerical / secretarial role is essential.

You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.

Main duties of the job

The post holder will support named clinicians and support their colleagues to provide an efficient support to all members of the clinical teams.

They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.

Experience in using the PTL (Patient Tracker List) to manage patient\'s pathway is desirable along with a knowledge of medical terminology. Previous experience of working in a clerical / secretarial role is essential.

You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.

About us

DBTH is one of Yorkshire\'s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please visit the UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Personal Attributes & Skills

• A methodical and organised approach to work
• Demonstrates attention to detail
• Accurate data entry, typing and checking skills
• Ability to work under pressure to meet tight deadlines in a busy environment
• Awareness of Trust policies and protocols

Qualifications & Training

• Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification or relevant experience
• RSA III or NVQ III or suitable equivalent level administrative qualification or relevant experience
• ECDL or equivalent qualification or demonstrable experience
• Business Administration Level 2 Apprenticeship

Knowledge & Experience

• Previous experience working in a clerical/administrative role
• Knowledge of medical terminology
• Demonstrable working knowledge of Microsoft packages including Word
• Fully conversant with all waiting list functions on PAS and the ability to action these independently.
• Thorough knowledge of health care system and processes
• Understanding of Primary Care, GP and Community Services
• Knowledge of Referral to Treatment Patient Access Policies and procedures
• Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

£24,937 to £26,598 a year Pro Rata Per Annum