The Medical Science Liaison (MSL) is a field-facing role whose main objectives are to be the trusted scientific partner to key external experts by conducting timely, appropriate, and frequent scientific exchanges to enhance the understanding of the scientific and medical value of our products.
Execute stakeholder engagement plans to gather data, develop and share medical insights that contribute to the enhancement of Sanofi's key medical messages, plans and future research.
Keep abreast of medical and scientific developments in the therapeutic field to help identify and critically assess research opportunities and to play a supportive role in the execution of evidence generation plans to enhance the value of our products in a real-world setting.
Recognize, record and share insights that deepen our understanding of the needs of patients, consumers, regulators, payers, and healthcare providers and proactively contribute towards identifying unmet needs.
Maintain effective communication among internal stakeholders (Medical Affairs colleagues, Medical Information and Commercial Operations) while maintaining full compliance with relevant company, industry, legal and regulatory requirements.
Demonstrate operational understanding and risk management by ensuring excellence in execution of all governance processes.
About Sanofi
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
Main Responsibilities
- Engage external stakeholders on medical and scientific information exchange for the therapeutic area during one-on-one interactions and group settings, exhibiting excellent scientific and clinical knowledge.
- Use strong knowledge of relevant diseases and disease management protocols, the healthcare environment and competitors to articulate the medical and scientific value of our products with external experts.
- Establish robust, long-term peer relationships with Key Opinion Leaders and other stakeholder partners.
- Actively engage with appropriate stakeholders on medical, clinical, epidemiologic, and scientific topics to advance their understanding of the disease by sharing information and answering questions based on approved material within regulatory guidelines.
- Engage with appropriate stakeholders to understand the state of healthcare policies and guidelines as they relate to clinical practices at a local, state, regional, federal, or national level.
- Use defined systems to map, identify, profile, and prioritize stakeholders in line with the therapeutic area medical plan and look for opportunities to collaborate and build a value-based partnership addressing the HCP’s therapeutic goals.
- Effectively utilize the Scientific Engagement Model to plan territory and individual stakeholder (Key Opinion Leaders, payers, HCP, etc.) medical strategy and engagement interaction plans consistent with the Field Base Medical Activity Plan and medical function priorities.
- Attend and establish a Sanofi Medical presence at relevant scientific congresses, symposia as directed.
- Organize educational meetings or local scientific advisory boards when requested.
- Support speakers training to ensure continued scientific support in the field.
- Respond to unsolicited requests for medical information associated with supported products and disease state area.
- Gather data and generate insights from stakeholder interactions and provide feedback to the organization.
- Recognize and collect feedback/reactions from multiple data sources and various stakeholders.
- Record/report insights and information appropriately, using available mechanisms and tools.
- Critically and routinely evaluate information gained from published studies and stakeholder interactions to develop key insights that deepen our understanding of the market’s needs and opinions of external stakeholders and thereby contribute to the enhancement of Sanofi’s scientific messages, plans, strategy, systems, and product development.
- Maintain awareness of and assess emerging evidence in disease area to educate and enhance discussions with key stakeholders.
- Collaborate effectively with internal stakeholders.
- Distribute relevant scientific and medical information and key external insights to internal stakeholders when requested.
- Collaborate, as directed, with Commercial Operations, Business Development, Regulatory, etc., to facilitate diligence reviews, medical and safety evaluation, product positioning, lifecycle evidence planning, and compliance needs.
- Contribute to the creation of material for internal and external stakeholders where applicable, following internal Sanofi policies, and federal and national policies as applicable.
- Support evidence-generation activities by aiding in data acquisition and identifying opportunities for further data collection in clinical or investigator-led studies.
- Monitor disease epidemiology and provide support, including protocol development, when needed on various types of studies: long-term surveillance, compliance, pharmacovigilance, and effectiveness studies.
- Identify data collection opportunities during stakeholder interactions and report these using approved processes.
- Maintain awareness of clinical trial activity within territory and suggest clinical trial sites as requested.
- Respond to unsolicited requests regarding interest in investigator-sponsored studies (ISS) and support ISS submissions through appropriate internal processes.
Context of the job / major challenges
Able to operate independently (with minimal supervision) and navigate complex regulatory environments in person and via digital channels from a remote (non-office based) environment.
Possible substantial travel: nationally and internationally.
Effectively mediate KOL’s complex and controversial opinions versus corporate policy decisions ensuring KOL relationships/medical strategy are not negatively impacted.
Ensure regulatory boundaries re non-promotional activities are respected vis‑to‑vis commercial partners.
Scope of Role / Outputs
Manage a base of 50 stakeholders; developing and maintaining a stakeholder engagement tracking database.
Territory covers Illinois, Iowa, Minnesota, Missouri, Wisconsin region.
Plan day-to-day interactions, including discussion points in accordance with Medical Affairs strategy, establishing a frequency of interactions per stakeholder per year to ensure objectives are met.
Accountability for US KOLs with reporting mainly to Medical Affairs.
Execute on defined KOL territory strategy that is targeted to address diverse stakeholder needs (payers, patients, KOLs, HCP, etc.) and is aligned with company objectives.
Develop relevant territory engagement plans in line with the medical strategy and support the team’s medical plan execution.
Use approved scientific data during KOL interactions to advance the understanding of the therapeutic area.
Experience
- Minimum of 2 years of experience in the pharmaceutical industry, Medical Science Liaison role, or relevant clinical practice. Additional years of experience are an asset. MSL experience strongly preferred.
- Candidates with relevant Immunology clinical experience consisting of Gastroenterology clinical environment may be considered.
- Clear understanding of medical practice, clinical decision‑making, and healthcare systems related to patient care.
- Ability to interpret key scientific data and translate this information to meet educational and research needs.
- Demonstrated ability to address educational and research needs through delivery of cutting‑edge scientific/evidence‑based data.
- Understand the design and execution of research studies.
- Exemplary communication and presentation skills.
- Experience in working on multi-disciplinary teams and managing significant volume of projects.
Skills / Knowledge
- Actively listens to others and is adept at confidently stating expert opinion while respecting the positions of others – can exert diplomacy while standing firm on a position.
- Utilizes effective, professional communications to cultivate strong working relationships with internal and external colleagues, flexible in own approach to people and situations.
- Skillfully plans, prioritizes, and executes multiple responsibilities and projects.
- Demonstrates effective leadership skills (by example and through accomplishments), steps forward to handle challenges within scope of authority.
- Deep understanding and knowledge of local regulations and codes of practice for pharmaceutical industry, in particular as they apply to the non‑promotional activities of this role.
- Demonstrates scientific expertise – stays abreast of data, treatment trends, and new information in the profession and ability to articulate therapeutic knowledge and translate expert feedback into appropriate insights.
- Knowledge of relevant healthcare systems, the evolving medical landscape, regulatory and payer environment, public health and industry trends.
- Proficiency in digital tools.
Benefits
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well‑crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high‑quality healthcare, prevention and wellness programs and at least 14 weeks’ gender‑neutral parental leave.
This position is eligible for a company car through the Company’s FLEET program. Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the Company’s website.