Medical Receptionist/Administrator

Staff Partners Business; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare staffing agency in the United Kingdom is seeking a Medical Receptionist for a full-time temporary position. The role involves greeting patients, scheduling appointments, and maintaining patient records while providing excellent customer service. The ideal candidate has previous NHS GP experience, preferably with knowledge of EMIS and Systmone, and is comfortable in a fast-paced environment. This position has the potential to lead to a permanent role after a trial period.

Qualifications

• Proven experience as a Medical Receptionist or in a similar role.
• Knowledge of medical terminology and procedures is advantageous.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Schedule appointments and manage the appointment diary efficiently.
• Maintain patient records accurately and ensure confidentiality.

Skills

Excellent communication skills

Organisational abilities

Attention to detail

Multitasking

Tools

EMIS

Systmone

Office software

Job description

Job description

• Temporary to Perm roles available
• Immediate start
• 13.68 per hour +

Are you immediately available and happy to take on a new challenge ?

Do you have previous NHS Gp experience using EMIS ?

We are working with a lovely Gp practice in the area of Ilford, and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis with the possibility of being taken on permanently after a trial.

Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills.

Duties

• Greet patients and visitors in a professional and friendly manner
• Schedule appointments and manage the appointment diary efficiently
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
• Maintain patient records accurately and ensure confidentialityProcess patient registrations, insurance forms, and payments
• Assist with administrative tasks such as filing, scanning, and data entry
• Coordinate with medical staff to ensure smooth patient flow

Qualifications

• Proven experience as a Medical Receptionist or in a similar role
• Knowledge of medical terminology and procedures is advantageous
• Excellent communication and interpersonal skills
• Strong organisational abilities with attention to detail
• Proficiency in using office software and electronic health records systems
• Ability to multitask in a fast-paced environment

If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.

Job Types: Full-time, Temp to perm

Work Location: In person