Medical Receptionist & Admin - Patient Care & Coordination

Saint Andrews Limited; West Carr; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare practice in West Carr is seeking a Receptionist to provide high-quality administrative support and patient interaction. The ideal candidate will manage patient calls, assist healthcare professionals, and ensure smooth operations within a busy practice environment. Responsibilities include triaging calls, completing prescriptions, and fostering relationships within the practice. This offers an excellent opportunity for individuals who thrive in customer service within the healthcare sector.

Qualifications

• Experience in reception or administrative roles is preferable.
• Strong interpersonal skills to manage communication efficiently.
• Ability to remain calm and composed under pressure.

Responsibilities

• Provide professional reception and administrative service.
• Triage patient calls using appropriate questioning techniques.
• Complete tasks efficiently via the workflow system.
• Develop strong relationships with team members.

Skills

Communication skills

Patient care orientation

Ability to handle multi-tasking

Team collaboration

Problem-solving skills

Tools

SystmOne

Job description

A local healthcare practice in West Carr is seeking a Receptionist to provide high-quality administrative support and patient interaction. The ideal candidate will manage patient calls, assist healthcare professionals, and ensure smooth operations within a busy practice environment. Responsibilities include triaging calls, completing prescriptions, and fostering relationships within the practice. This offers an excellent opportunity for individuals who thrive in customer service within the healthcare sector.