Medical Day Unit Administration Team Leader

THE ROYAL MARSDEN; Kingston upon Thames; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent healthcare institution in the United Kingdom is seeking an Administration Coordinator to oversee administrative aspects, manage a team, and ensure efficient service delivery. This role involves coordinating daily administrative tasks, dealing with patient enquiries, and maintaining accurate patient information. Strong organisational and communication skills are essential to succeed in this vital support role within the multidisciplinary team.

Responsibilities

• Coordinate all administrative aspects including data collection, reception and clerical duties.
• Ensure day-to-day management for the administrative tasks and organise and allocate tasks.
• Undertake training and supervision of the administration team.

Job description

Responsibilities

• Coordinate all administrative aspects including data collection, reception and clerical duties.
• Ensure day-to-day management for the administrative tasks and organise and allocate tasks.
• Undertake training and supervision of the administration team and collaborate with the wider multidisciplinary team to provide comprehensive and efficient administration support.
• First point of contact for users of the service, proactively dealing with telephone enquiries from patients, carers, GPs and colleagues in other hospitals in a professional manner.
• Lead the administration team in all day-to-day tasks required for the smooth running of the MDU with the support of Sister.
• Type and distribute clinical and general correspondence in line with Trust standards.
• Process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
• Open and action own electronic and paper mail on a daily basis, and also that of the consultant team where required.
• Input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient related information as required.
• Deal with private patients and overseas visitors in accordance with the working methods of the relevant consultant(s) and in line with Trust systems and policies.

For further information contact Sister Paulina Bylica. 0208 973 5030.