Mechanical Maintenance Engineer

Fox's Burton's Companies; Lancashire; On-site; GBP 29,000 - 34,000; Full time

Job summary

A multi-academy trust in Lancashire is seeking an IT Technician to provide first and second line support within their secondary school in Huyton. This role includes managing the IT helpdesk, maintaining the school network, and working collaboratively with the IT team. A competitive salary of £29,000 to £33,700 is offered, alongside a local government pension scheme and various employee lifestyle discounts. Candidates should have experience in reactive IT support and be passionate about helping end users in an educational setting.

Benefits

Local government pension scheme

Generous holiday entitlement

Employee lifestyle discounts

Qualifications

• Experience in a reactive IT support environment.
• Passion for providing high-level IT service in education.
• Strong communication and relationship-building skills.

Responsibilities

• Provision of first and second line IT support.
• Overseeing the IT helpdesk for the school.
• Liaising with the IT team and third-party providers.
• Maintaining the school network and resolving connectivity issues.
• Delivering IT projects collaboratively.

Skills

IT support experience

Strong communication skills

Relationship building

Job description

Thisis a thriving multi-academy trust, currently consisting of 11 schools and ateaching school, providing to both primary and secondary aged pupils across Merseyside & Greater Manchester. They are a highly respected multi-academy trust committedto providing an outstanding level of education, ensuring the highest level ofteaching and learning, fostering ambition and ensuring that every pupil hasequal opportunity to succeed. Each school in the trust has their own identity,however they all possess a strong sense of community and values with a culturebuilt on respect, accountability and aspiration. As an organisation, the staffwork collaboratively towards a common goal and are all supported with staffdevelopment and career progression whilst working in an inclusive environmentwhere everyone can thrive. With a well-established central IT team, with longstanding staff, the team are excited to add an IT Technician to their teamwho will be based at a secondary school in Huyton, Liverpool and become an integral part ofthis team.

Responsibilities

• Provision of first and second line IT support, supporting with hardware and software, working closely with staff and pupils.
• Overseeing the IT helpdesk for the school, responding to any requests efficiently and resolving in line with SLAs.
• Provision of support with equipment bespoke to the education sector; AV, interactive whiteboards and MI systems.
• Liaising with the wider IT team and third party providers to ensure the highest level of IT support is provided, and all issues are resolved quickly.
• Ensuring the school network is maintained and resolving any connectivity issues.
• Working collaboratively with the wider IT team to successfully deliver IT projects.
• Pleasenote this role will be based on site 5 days a week in Huyton, Merseyside with occasional requirements to travel to other sites in the North West, therefore it isessential that you have your own UK driving licence.

Inreturn, you will be paid a competitive salary of between £29,000 and £33,700,which is dependent on experience in both IT and in the education sector, aswell as receiving an attractive benefits package. This includes a localgovernment pension scheme, a generous holiday entitlement and various employeelifestyle discounts. In addition, you will become a key part of thisorganisation's success story, with opportunities for further development andprogression, whilst gaining access to further training.

What you'll need to succeed

Inorder to be successful in securing this position, you will possess ITexperience working in a reactive IT support environment, with experience working in the education sector being beneficial. You will have a passion for providing a high level of IT service to end users, as well as an interest inworking in this rewarding education sector. Strong communication andrelationship building skills are also essential, as you will be liaising withteaching staff and pupils, as well as working as a key part of the widercentral IT team. As this role requires occasional travel where advance noticewill be provided, you must also have your own UK driving licence.