Mechanical Field Service Engineer

United Utilities; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A water management company in the UK seeks a Mechanical Field Service Engineer. The role involves mechanical maintenance, diagnosing faults, and delivering planned repairs across water assets. Candidates must have NVQ level 3, a full UK driving license, and experience in the industry. The position offers a generous leave package, pension scheme, and various employee benefits including gym discounts and performance bonuses.

Benefits

Generous annual leave package of 26 days

Competitive pension scheme

Performance-related bonus up to 7.5%

Comprehensive healthcare plan

Gym and wellness discounts

Flexible benefits

Enhanced parental leave schemes

Qualifications

• Time served apprentice or equivalent with academic qualifications.
• Full UK driving license required.
• Industry experience in mechanical maintenance.

Responsibilities

• Deliver planned and reactive maintenance on mechanical assets.
• Diagnose mechanical faults and implement solutions.
• Install and replace mechanical components per specifications.
• Complete service documentation accurately.
• Collaborate with teams for service delivery.
• Provide feedback for continuous improvement.
• Manage own workload and travel schedule.

Skills

Mechanical maintenance

Team collaboration

Diagnostic skills

Organizational skills

Planning skills

Communication skills

Education

NVQ level 3 or equivalent

Job description

The Role

As Mechanical Field Service Engineer you will be responsible for mechanical maintenance and technical support to the water production team to repair and maintain water assets.

You will be working in a fast-paced maintenance environment, providing proactive, planned and reactive support in all aspects of your field of expertise, to ensure compliance with company, statutory and regulatory requirements at the same time minimising environmental impact.

Key Accountabilities

• Deliver planned and reactive maintenance across a range of mechanical assets and equipment, ensuring all works are completed to a high standard and in line with health & safety regulations.


• Diagnose mechanical faults efficiently, identifying root causes and implementing effective solutions to minimise downtime.


• Install, replace and commission mechanical components, ensuring compliance with technical specifications and industry standards.


• Complete service documentation accurately, including job sheets, reports, and parts usage, ensuring clear communication with internal teams and external stakeholders.


• Work collaboratively with multi-disciplinary teams including electrical engineers, site operators, and contractors to ensure seamless service delivery.


• Contribute to continuous improvement by providing feedback on recurring issues, asset condition and maintenance strategies.


• Manage own workload and travel schedule, ensuring timely response to service calls and site visits across designated areas.

Essential Skills & Experience

To be considered for a role as a Mechanical Field Service Engineer:

• You must be a time served apprentice or equivalent, supported with academic qualifications to a minimum of NVQ level 3.


• A full UK driving license is required for the role


• Industry experience.


• The ability to work in a team but also alone, and sometimes in confined spaces.


• Able and willing to diversify into specialised areas of maintenance, as required, such as chlorine gas systems.


• Diagnostic, organisational, planning, communication and computer skills.

This role may not be eligible for visa sponsorship.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays


• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover


• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements


• A comprehensive healthcare plan through our company-funded scheme


• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions


• Best Doctors


• Salary Finance


• Wealth at Work courses


• Deals and discounts


• EVolve Car Scheme


• Employee Assistance Plan


• Mental health first aiders


• ShareBuy


• MORE Choices flexible benefits


• Enhanced parental leave schemes