Marketplace Manager EMEA

Grouper Technology; Harwell; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company based in Harwell seeks an experienced Marketplace Manager to optimize performance across online channels. This role requires at least 7 years of commercial experience and a minimum of 3 years managing Marketplace accounts. The successful candidate will be responsible for P&L management and driving growth through effective account management and strategic planning. Benefits include private medical insurance, life assurance, and a company bonus scheme alongside other perks.

Benefits

Private Medical Insurance

Life Assurance

Company Bonus Scheme

Birthday day off

Employee Purchase Scheme

Free onsite Parking

Qualifications

• Minimum of 7 years commercial experience with 3+ years managing Marketplace accounts.
• Past P&L ownership for marketplace channels.
• Strong knowledge of marketplace platforms.

Responsibilities

• Manage marketplace accounts from collection sell-in to sell-out including forecasting.
• Drive conversion rate optimisation and listing quality.
• Develop a long-term strategy for all marketplace activity.

Skills

Marketplace Expertise

Data & Forecasting Skills

P&L Management

Content & SEO Knowledge

Ad & Campaign Management

Feed & Inventory Management

Commercial Acumen

Tools

Power BI

Tableau

PIM/ERP systems

ChannelAdvisor

Lengow

Job description

NO AGENCIES PLEASE

Job Details

This role is office-based a minimum of 3 days per week, in Harwell, Oxfordshire, UK.

In this role, you’ll work across our online marketplace channels to deliver growth, optimise performance and elevate operational excellence. You'll partner with key stakeholders across marketing, planning, customer service, product and leadership to execute strategy, launch new initiatives and ensure a seamless brand presence on all marketplace platforms.

Day to Day Responsibilities

• Manage and own the Next PLC, Zalando and other marketplace accounts from collection sell-in to sell-out including forecasting, product flow and data analytics.
• End to end ownership of the marketplace channel, partnering with all enablement teams across the business (Marketing, Finance, IT, Planning, Customer Services and Product)
• Fully understand and drive the mechanics of on-site set up, from pre-season product listing, optimal representation of products and listings, seasonal tasks and trading.
• Pre-season, work closely with Planning to agree assortment and line forecast linked to sales targets. In-season, continue to partner with Planning to monthly review forecast and assortment responding to trade.
• Develop and own a long-term strategy for all marketplace activity ensuring Ariat is displayed in a premium way.
• P&L Ownership- Full responsibility for the delivery of the marketplace P&L (£net revenue, GM% and Net Contribution%) together with working capital goals across the AE marketplace channel.
• Vendor Management- Manage annual vendor negotiations with the Marketplace customers, ensuring strong commercial outcomes for the brand.
• Conversion & Content Excellence- Drive conversion rate optimisation, SEO, product content and listing quality to maximise visibility and sales.
• Marketing – Work closely with the marketing team to align on asset requirements, campaign opportunities with planned and agreed budgets, feedback and optimise to achieve profitable growth.
• Strategic Growth- Support EMEA expansion into new markets and platforms.
• Stakeholder Management– Given the strategic priority of the channel, the role will require weekly reviews with the key members of the exec team.
• Reporting- Share weekly updates to key business stakeholders, conduct monthly and quarterly reviews with deep insights on actions to grow the business.
• Responsible for market analysis of respective area, to report to the B2B Sales Director. Ensure that all reporting and necessary administration is completed in a professional and timely manner.
• Form a close working relationship with the Company management team to ensure a good understanding of business and support business initiatives.
• Any other ad hoc duties as required.

Key Technical & Commercial Requirements

• Marketplace Expertise: Deep understanding of marketplace algorithms, listing compliance, chargeback prevention, and fulfilment standards.
• Data & Forecasting Skills: Advanced Excel (pivot tables, formulas), experience with BI tools (eg Power BI, Tableau) and strong analytical ability to forecast demand and monitor sales performance.
• P&L Management: Proven track record of building and managing detailed P&L statements for marketplace channels.
• Content & SEO Knowledge: Familiar with marketplace-specific SEO and content optimisation to improve discoverability and conversion.
• Ad & Campaign Management: Experience with marketplace advertising tools (sponsored listings, performance media) and ROAS optimisation.
• Feed & Inventory Management: Experience with PIM/ERP systems or feed management platforms (e.g., ChannelAdvisor, Lengow) to ensure data accuracy and availability.
• Commercial Acumen: Skilled negotiator with experience in vendor agreements, trade terms, and promotional planning.

About You

Skills

• A minimum of 7 years commercial experience with 3+ years’ current experience managing Marketplace accounts, with a strong track record of driving profitable growth.
• Past P&L ownership for marketplace channels.
• Strong knowledge of marketplace platforms.
• Experience in annual vendor negotiations and commercial discussions with Marketplace customers.
• European market Knowledge.
• Confident decision making.
• Problem-solving & change management.
• Analytical and data reporting.
• Articulate, strong verbal and written communication.
• Interpersonal.
• Organisation, planning, time management and prioritisation.
• Route planning and travel organising.
• Teamwork.
• Presentation.
• Customer Service.
• IT Literacy including MS Office, especially Excel.
• Full clean driving licence that allows you to drive in the UK & EU.
• Passport that allows you to travel without restrictions in Europe and the US.

Attributes

• Self-motivated.
• Willing & able to get involved & rolling sleeves up to help solve issues within the team.
• Flexible.
• Passion for product.
• Personal drive.
• Results orientated.
• Integrity and strong business ethics.

Values

Innovation - Be bold and adventurous and try new things. Constantly challenge how you can create change for the better. Learn from the past and don’t let it limit you.

Integrity - Do the right thing because it’s the right thing to do. Say what you mean and do what you say. Build trust through consistency, dependability and honesty.

Quality - All work matters. Be proud of your work and strive to have it reflect your best and the best of Ariat.

Respect - Communicate openly, directly and constructively. Recognise different perspectives and listen with an open mind. Be thoughtful in how you show up and interact with others.

Teamwork - Create fun and joy and contribute to the Ariat family spirit. Focus on people’s strengths. Learn from others and share your own knowledge and experience. Ask for help when you need it and offer to help when others may need it.

Benefits

• Private Medical Insurance
• Life Assurance
• Critical Illness Cover
• Employee Assistance Programme
• Health & Wellbeing Points Scheme
• Car Allowance
• Cycle to Work Scheme
• Company Bonus Scheme
• Employee Purchase Scheme
• Employee Referral Programme
• Birthday day off
• Holiday Purchase Scheme
• Bring your dog to work scheme
• Employee Volunteering policy
• Working from a different location policy
• Free onsite Parking including 2 electric charging points