Marketing Assistant

JCT600 LTD; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Leeds is seeking a Customer Experience & Marketing executive to manage the customer journey and deliver outstanding experiences. The ideal candidate will create and oversee marketing events, engage with clients, and manage the customer database. Applicants should possess excellent interpersonal skills and ideally have qualifications or experience in marketing. This role offers a market-aligned salary and extensive benefits, including enhanced leave and training opportunities.

Benefits

Market-aligned salary

34 days annual leave

Enhanced maternity/paternity leave

Life assurance and pension

Training and development programs

Qualifications

• Exceptional communication skills to engage high-level clients.
• Experience or qualification in a marketing discipline is preferred.
• Willingness to learn about Ferrari products and events.

Responsibilities

• Manage the customer journey ensuring outstanding experiences.
• Create and execute local marketing events to attract and retain customers.
• Maintain customer database for follow-up opportunities.
• Oversee digital marketing campaigns and multimedia content.

Skills

Excellent interpersonal skills

Knowledge in marketing

Ability to create engaging events

Job description

Ferrari is a brand that exudes passion and our clients and visitors marvel at the design and technical capabilities of our cars. Our colleagues share and demonstrate this passion in all that they do. Their passion creates a wonderful experience and motivates our clients to engage and enjoy all of the wonderful products and activities that we create. As a Customer Experience & Marketing executive, you will manage the customer journey ensuring outstanding experiences at point of sale and events.

Responsibilities

• Play an active part in dealership operations, overseeing the entire Customer journey.
• Create, manage and execute local marketing events, attracting potential customers and fostering loyalty through marketing events.
• Assist with Customer database management, updating after each event and proactively managing the database for follow up opportunities and targeted actions.
• Oversee multimedia content for the dealership, coordinating and overseeing both digital and e-mail marketing campaigns.

Qualifications

• Excellent interpersonal skills, with the ability to engage with knowledgeable clients that are used to receiving the highest levels of service.
• Qualified or with experience in a marketing discipline.
• The ability to provide an exceptional and lasting first impression is essential.
• A keenness to take on information relating to specification, performance, history and current Ferrari activities including Formula 1 will be beneficial.

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be members of the Automotive 30% Club and a Disability Confident employer. We strive to make JCT600 feel like a home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

Benefits

• A market aligned salary.
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and JCT600 academies
• Read more about our Employee Benefits - JCT600 Why JCT600?
• We’ve spent over 75 years building a business that values its people and their careers.
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity.
• Our commitment to your growth is reflected in our "Life at JCT600" philosophy and seven colleague commitments.