Marketing and Communications Officer - Banbury

Oxford Health NHS Foundation Trust; Banbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable healthcare organisation in Banbury is looking for a Marketing and Communications Officer to support their internal and external communications efforts. This role will involve enhancing customer relationships, driving sales and marketing strategies, and overseeing digital content creation. The ideal candidate will have a background in sales, digital marketing, and customer service, particularly within healthcare, and will be expected to manage projects independently. The organisation offers ample opportunities for career development and a supportive workplace environment.

Benefits

Excellent opportunities for career progression

Access to tailored learning and development

27 days annual leave plus bank holidays

NHS Discount

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation

Support groups for diversity and inclusion

Qualifications

• Experience in sales, marketing, or customer service in a healthcare or pharmaceutical setting.
• Ability to manage projects autonomously.
• Familiarity with digital content creation and social media management.

Responsibilities

• Support sales and marketing strategy to increase revenues.
• Manage customer and supplier enquiries via multiple channels.
• Prepare and distribute marketing publications and newsletters.
• Maintain the OPS website and social media channels.
• Create and implement marketing projects and campaigns.

Skills

Sales experience

Digital marketing skills

Customer service experience

Project management

Creativity

Organisational skills

Job description

Are you a creative and organised marcomms professional with experience in sales, digital marketing and customer service?

Then come and join our team as a Marketing and Communications Officer! This role will focus on supporting internal and external communications, as well as assisting with customer and supplier relationship management at the Oxford Pharmacy Store (OPS), a trusted NHS‑owned pharmaceutical wholesaler based in Banbury.

As our Marketing & Communications Officer you’ll play a key role in driving our sales and marketing strategy, enhancing customer relationships, and elevating the OPS brand. With responsibilities spanning digital content creation, social media management, and event marketing, you’ll have the opportunity to showcase your creativity and organisational skills.

We’re looking for a motivated professional with experience in sales, marketing, or customer service within a healthcare or pharmaceutical setting, and the ability to manage projects autonomously. Your expertise will help implement impactful campaigns, maintain our website and publications, and promote OPS products and services.

This is your chance to make a meaningful contribution to the NHS while advancing your career within a supportive and dynamic environment; we would love to hear from you!

Responsibilities

• Support the Sales and Marketing strategy at OPS aimed at increasing revenues and enhancing the OPS brand.
• Handle day‑to‑day customer and supplier enquiries via phone, email, and website.
• Prepare marketing publications for customers and oversee the distribution of newsletters, mailings, presentations, and electronic communications.
• Develop and maintain the OPS website and social media channels.
• Develop and maintain customer services function.
• Create and implement marketing projects, campaigns, and initiatives.
• Maintain and produce OPS publications and marketing materials.
• Actively promote OPS’s products and services and search out new business opportunities.
• Support relationship management and alliances with customers and suppliers.
• Prepare data and reports for internal meetings and in response to external tenders for supply of goods and/or services.

Additional information

Please refer to the job description attached for a comprehensive list of duties.

Oxford Health is a great place to work and to be able to showcase the best of yourself. When making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”.

Our values are: “Caring, safe and excellent”.

Benefits

• Excellent opportunities for career progression
• Access to tailored individual and Trust‑wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

For further details / informal visits contact: Name: Mark Byrne, Job title: General Manager, Email address: [e-mail], Telephone number: 07920708337.

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own. Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.