Marine Hull Claims Associate

Lockton Companies; Peacehaven; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global risk management firm is seeking a Marine Hull Claims Handler in Peacehaven, England. The successful candidate will manage a portfolio of marine claims, ensuring compliance with service standards and enhancing client relationships. Applicants should have solid marine hull claims experience and familiarity with market systems like ECF and CLASS. Strong communication and negotiation skills are essential, along with a willingness to work towards ACII qualifications. This is an excellent opportunity to join a dynamic and expanding team.

Qualifications

• Solid experience of Marine Hull claims handling.
• Proficient in using the London market systems.
• Working towards ACII qualifications would be an advantage.

Responsibilities

• Manage your own allocated portfolio of accounts.
• Handle a variety of marine claims including Hull and Machinery and Marine Liability claims.
• Meet agreed Service Standards, volumes, and performance levels.
• Maintain claims relationship with key accounts.

Skills

Marine Hull claims experience

Excellent communication and interpersonal skills

Knowledge of relevant policy coverages and exclusions

Networking, influencing and negotiation skills

Education

ACII qualifications

Tools

ECF

CLASS

Job description

Our Global Risk Claims team are now looking to recruit a Marine Hull Claims Handler to join our dynamic and expanding team.

The successful candidate will have solid experience of Marine Hull claims handling.

Role Responsibilities

• You will be handling a variety of claims and responsible for managing your own allocated portfolio of accounts
• Your portfolio will consist principally of open market wholesale and retail business .
• You will principally be handling marine claims including Hull and Machinery and Marine Liability claims for which some experience would be preferrable ( see below) .
• You will be handling claims from first advice to final settlement, to include setting up first advice, processing and managing subsequent movements on Lockton internal claims systems / ECF / Class.
• You will be required to meet the agreed Service Standards, volumes and performance levels in line with the Key Performance Indicators and handle claims efficiently in a proactive manner through physical and/or electronic broking, negotiations & management of claims payment process.
• For key accounts you will be responsible for maintaining the claims relationship, including regular calls, and provision of claims reports and management of Insurers.
• You will be expected to work closely with the Hull placing team, and keep them appraised of all key loss developments and identification of trends.
• You will be reporting to the Team Leader and supporting / assisting the Marine Claims Advocate on large, contentious or complex losses

Candidate Profile

• Marine Hull claims experience.
• Knowledge of relevant policy coverages and exclusions.
• Proficient in using the London market systems e.g. ECF, CLASS
• Working towards ACII qualifications would be an advantage.
• Display excellent communication and interpersonal skills, networking, influencing and negotiation skills