Mandarin-Speaking Travel Account Lead | Hybrid Growth Role

French Selection UK; Greater London; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading tour operator is seeking a dynamic role for client relations in Central London. This position involves leading a small team, understanding client needs, and enhancing sales in the Far East market. Candidates must be fluent in Mandarin and have a passion for travel and tourism. The role offers a hybrid working system after a successful probation period, with responsibilities ranging from managing client inquiries to preparing competitive quotes and offering excellent service.

Qualifications

• Experience working within the travel or tour operations industry needed.
• Knowledge of destinations in Great Britain and Ireland beneficial.
• IT literate.

Responsibilities

• Lead role and main point of contact with clients to increase sales.
• Responsible for a small team ensuring smooth operations.
• Develop relationships to understand client needs for suitable products.
• Prepare itineraries, costings, and quotes for clients.
• Support the Far East Sales Team in meeting client requirements.

Skills

Fluent in Mandarin (written and spoken)

Excellent communication skills

Strong financial understanding

Proactive and dynamic

Organisational skills

Job description

A leading tour operator is seeking a dynamic role for client relations in Central London. This position involves leading a small team, understanding client needs, and enhancing sales in the Far East market. Candidates must be fluent in Mandarin and have a passion for travel and tourism. The role offers a hybrid working system after a successful probation period, with responsibilities ranging from managing client inquiries to preparing competitive quotes and offering excellent service.