Manager - Legal Business Services

KPMG United Kingdom; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading consulting firm in London is seeking a Manager for its Legal Business Services team. You will lead client engagements and oversee the implementation of legal technology solutions. The ideal candidate will have strong consulting experience in legal and contracting, project management skills, and a proven ability to engage high-level stakeholders. This role offers a dynamic work environment with opportunities for mentoring junior team members.

Qualifications

• Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
• Proven experience in leading delivery of transformation projects.
• Strong understanding of project management methodologies.

Responsibilities

• Lead client engagements from diagnostics to delivery.
• Design target legal operating models and implement transformation roadmaps.
• Oversee legal technology implementation projects.
• Drive managed services design and transition.
• Facilitate client workshops to capture requirements.

Skills

Consulting or professional services experience

Experience in leading transformation projects

Understanding of project management methodologies

Ability to engage senior stakeholders

Experience with legal technology platforms

Job description

Job description

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Job Title: Manager - Legal Business Services

Role Overview

As a Manager in KPMG's Legal Business Services (LBS) team, you will lead client delivery across legal transformation projects, driving innovation in contract management, legal technology, and operating model design. You will play a pivotal role in helping clients embed legal into business processes, harnessing AI and automation, and redesigning their legal supply chains. This is a client-facing leadership role, with responsibility for scoping, designing, and delivering engagements, as well as developing our propositions and helping to grow the LBS business.

What you will do

• Lead client engagements, from diagnostics to delivery, applying our methodologies.
• Design target legal operating models and implement transformation roadmaps
• Oversee legal technology implementation projects, ensuring effective integration into enterprise systems (e.g. CLM, AI, Matter and Spend Management)
• Drive managed services design and transition, enabling scalable delivery of contracting and legal processes.
• Facilitate client workshops to capture requirements and prioritise initiatives by value, risk, and feasibility.
• Contribute to business development through proposals, thought leadership, and pre-sales support.

Leadership & Management

• Manage multi-disciplinary engagement teams, ensuring high-quality delivery and adherence to KPMG standards.
• Mentor and coach junior team members, contributing to their development and the growth of the practice.
• Collaborate across KPMG service lines and global teams to deliver integrated, cross-functional solutions.

Skills & Experience

• Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
• Proven experience in leading delivery of transformation projects (e.g. CLM, operating model, process redesign).
• Strong understanding of project management methodologies (Agile and traditional).
• Demonstrated ability to engage senior stakeholders and build lasting client relationships.
• Experience with legal technology platforms (e.g. Ironclad, CPAI, DocuSign CLM, iCertis, SirionLabs, Wolters Kluwer, Harvey) is desirable.