Management Systems Co-ordinator

Serco Limited; Portsmouth; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading management services company is seeking a Management Systems Co-ordinator based in Portsmouth. The role involves maintaining non-financial management systems, document control, and managing reporting tools within the Maritime Services. Candidates must have administration experience and knowledge of SharePoint, alongside excellent communication skills. Benefits include competitive salary, pension contributions, and a comprehensive wellbeing program.

Benefits

25 days annual leave

Contributory pension scheme

Employee Assistance Programme

Funding for qualifications

Discounts at retailers

Qualifications

• Must be able to obtain SC clearance.
• Previous administration experience.
• Previous experience of audit related activity.
• Understanding of working within a regulated environment.

Responsibilities

• Develop and maintain integrated reporting tools for Marine Service.
• Manage and develop the Maritime Services SharePoint environment.
• Document control including processing document change requests.
• Test and analyze IMS procedures for resilience.
• Manage regulatory critical outputs from the system.

Skills

SharePoint administration

Microsoft 365 suite (Word, Excel)

Communication skills

Administration experience

Job description

Overview

Management Systems Co-ordinator. Based at any of our sites ranging from HMNB Portsmouth, HMNB Plymouth, HMNB Clyde, HMNB Kyle of Lochalsh. Permanent role, 37.5 hours per week, typically Monday to Friday. Competitive salary plus benefits.

Serco are recruiting for a Management Systems Co-ordinator to join the team based at HMNB Portsmouth. This role will be responsible for maintaining the integrity of Marine Services non-financial management systems. The role reports to the Head of Asset Management and requires the ability to liaise with all levels of the business, from afloat staff to director level.

Main Accountabilities

• Develop and maintain integrated reporting tools for Marine Service to monitor business critical non-commercial KPI’s.
• Management and development of the Maritime Services SharePoint environment, migration, amalgamation and rationalisation of data from shared drives to a common environment as individual contracts allow.
• Document control including processing document change requests, issuing change notices and monitoring the periodic review cycle.
• Testing and failure analysis of IMS procedures for resilience and closed-loop positive reporting. Advise document owners of identified weaknesses for review. Maintain integrity of procedure cross references.
• Management of regulatory critical outputs from the system ensuring storage and delivery in line with process.
• Maintenance of access to external Serco group data necessary for audit of business unit. Monitor outputs to ensure divisional unit is compliant with regulation.
• Administration of the Maritime Services Risk registers including Joint customer risk register using the Serco risk management system.
• This role can be based at any of our sites (HMNB Portsmouth, HMNB Plymouth, HMNB Clyde, HMNB Kyle of Lochalsh) on a hybrid basis.

What you’ll need to do the role

• Must be able to obtain SC clearance.
• Previous administration experience.
• Previous experience of SharePoint administration.
• Previous experience of audit related activity.
• Understanding of working within a regulated environment.
• Excellent understanding of Microsoft 365 suite, specifically SharePoint, Word and Excel.
• Good communication skills and ability to influence effectively at all levels.

Desirable

• Previous marine/maritime experience.

What we offer

• Salary: salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days annual leave.
• Training and development: Wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers including food, clothing, entertainment and travel.
• Employee networks: Dedicated networks for support, challenges, ideas, and community.
• Charity: Paid volunteering day each year; option to donate to charity tax-free through Payroll Giving Scheme.

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