Maitre d’ | Reception Supervisor – Guest Experience

The Delaunay Team; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known restaurant group in London is seeking a Maitre d’ to manage table allocations and ensure a smooth dining experience for guests. In this role, you will anticipate guests' needs and foster a warm atmosphere, contributing to a growing customer base. The ideal candidate has experience with Seven-Rooms and Open Table systems, along with strong communication skills. This position offers various benefits, including generous discounts and a commitment to promoting from within.

Benefits

Generous discount across restaurants

Earning up to £100 in high street vouchers

Enhanced maternity and paternity leave

Mental health counselling and advice

Access to Wagestream for earned wages

Unique training opportunities

Qualifications

• Experience in a similar role within a busy restaurant environment.
• Strong communication skills to interact effectively with guests and team.
• Ability to manage turn times and table allocation.

Responsibilities

• Manage table allocation for both walk-ins and bookings.
• Anticipate guests’ needs and communicate special requests.
• Engage warmly with guests to build a regular customer base.

Skills

Seven-Rooms experience

Open Table experience

Job description

A well-known restaurant group in London is seeking a Maitre d’ to manage table allocations and ensure a smooth dining experience for guests. In this role, you will anticipate guests' needs and foster a warm atmosphere, contributing to a growing customer base. The ideal candidate has experience with Seven-Rooms and Open Table systems, along with strong communication skills. This position offers various benefits, including generous discounts and a commitment to promoting from within.