Maintenance Scheduler

Sellick Partnership; Warrington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK-based recruitment agency is seeking a Repairs and Maintenance Scheduler for a temporary contract in Leicestershire. The successful candidate will utilize databases and CRM to schedule works for tradespeople and ensure effective customer care. Essential qualifications include experience in planning or scheduling within a maintenance setting, as well as proficiency in CRM systems and MS Office applications. This role requires a calm approach to managing emergency repairs.

Qualifications

• Experience in planning or scheduling for repairs or maintenance teams.
• Proficient in CRM software and MS Office.
• Ability to handle reports and claims related to damp and maintenance issues.

Responsibilities

• Schedule works for tradespeople such as Gas Engineers, Joiners, and Plumbers.
• Understand skillsets to effectively book jobs for residents.
• Follow up repairs and manage jobs with multiple visits.

Skills

Planning/Scheduling engineers in a Maintenance or Repairs setting

Used CRM systems

Experience with MS Office packages

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...