Maintenance Scheduler

Sellick Partnership; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Repairs and Maintenance Scheduler for a temporary role in Leicestershire. This position involves scheduling works for tradespeople, understanding technical skillsets, and ensuring excellent customer service in handling repairs. Ideal candidates should have experience in planning and using CRM systems. This role offers £13 - £16.90 per hour and is office-based, aimed at supporting a housing client's needs effectively.

Qualifications

• Experience in planning/scheduling engineers in a maintenance or repairs setting.
• Familiarity with CRM systems and MS Office.

Responsibilities

• Utilise databases and CRM to schedule works for tradespeople.
• Understand construction skillsets for effective booking.
• Provide excellent customer care for resolved issues.
• Respond to emergency repairs in a calm manner.

Skills

Planning/Scheduling engineers

CRM systems

MS Office packages

Customer care service

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...