Maintenance Scheduler

Sellick Partnership; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Repairs and Maintenance Scheduler for a temporary ongoing contract based in Leicestershire, UK. The ideal candidate will effectively schedule work for tradespeople, following up on customer repairs and ensuring excellent customer care service. Familiarity with CRM systems, MS Office, and experience in a maintenance environment is essential for this role. The position offers £13 - £16.90 per hour and is office-based.

Qualifications

• Experience in planning and scheduling engineers in a maintenance or repairs setting.
• Familiarity with CRM systems and MS Office.
• Ability to manage reports and claims related to damp and mold.

Responsibilities

• Schedule works for tradespeople using databases and CRM.
• Ensure effective booking of works for residents.
• Follow up on customer repairs and multiple visit jobs.
• Deliver excellent customer care service.
• Respond calmly to emergency repairs.

Skills

Planning/Scheduling engineers

CRM systems

MS Office packages

Understanding of construction skillsets

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...