Maintenance Scheduler

Sellick Partnership; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Repairs and Maintenance Scheduler to join a client in Leicestershire on a temporary contract. The role involves scheduling works for tradespeople, understanding construction skillsets, and ensuring high-quality customer service. Candidates must have experience in planning/scheduling engineers in maintenance and familiarity with CRM systems and MS Office. A calm response to emergency repairs is also necessary.

Qualifications

• Experience in planning/scheduling engineers in a maintenance or repairs setting.
• Familiarity with CRM systems and Microsoft Office packages.
• Experience dealing with reports and claims, especially related to damp issues.

Responsibilities

• Schedule works for various tradespeople using database systems.
• Understand skillsets of construction professionals for effective job bookings.
• Follow up on repairs raised by customers and handle multiple visits.

Skills

Planning/Scheduling engineers

CRM systems

MS Office

Customer service

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...