Maintenance Delivery Manager

The Carp Society; Ramsgate; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading railway operator in the UK is seeking a Maintenance Delivery Manager based in Ramsgate. This position involves leading planned and heavy maintenance activities, ensuring optimal fleet performance. You will need a strong leadership background with over 5 years in railway operations, a focus on safety management, and qualifications like NVQ Level 3 in Engineering. The role promises a salary pension, 25 holiday days, and free rail travel, making it a rewarding opportunity for the right candidate.

Benefits

Final salary pension

25 days annual leave

Free rail travel

Qualifications

• At least 5 years in a supervisory or management role in railway.
• Hands-on experience with rolling stock, including re-railing.
• Ability to balance business awareness with customer service.

Responsibilities

• Lead planned maintenance activities for Southeast's fleet.
• Manage wheel‑turning operations to ensure specifications are met.
• Coordinate with internal teams and external departments.

Skills

Leadership

Safety management

Analytical skills

Microsoft Office

Communication

Education

NVQ Level 3 in Engineering

ILM Level 3

Current PTS certificate

Job description

Overview

Are you looking for a career where you can make a real difference in peoples day. We are seeking a Maintenance Delivery Manager to join our team based from Ramsgate.

In this role, you will take the lead in shaping and delivering the long-term maintenance strategy for Southeast’s fleet, ensuring our rolling stock is in the right place at the right time to meet passenger and operational needs. You’ll work closely with the Engineering Planning Team and wider stakeholders to coordinate planned maintenance across our depots, balancing availability, capacity, and service delivery.

Working with both internal teams and external departments, you’ll ensure maintenance plans are aligned with timetable requirements and future developments, while minimising disruption, maximising efficiency, and cost reduction.

2025 is the 200th anniversary of the first-ever passenger rail journey, so we’re celebrating our proud history and our bright future.

What You’ll Do

• Lead the delivery of planned and heavy maintenance activities across Southeast’s fleet, making sure everything runs smoothly and downtime is kept to a minimum.
• Manage all wheel‑turning operations, ensuring all work meets their specifications and units are back in service quickly.
• Act as the key link between Engineering Planning and teams such as ROSCOs, Train Planning, and Passenger Services, making sure maintenance plans align with timetable changes and service needs.
• Represent Engineering Planning in internal and external stakeholder meetings, sharing updates and feeding back any issues identified.
• Review plans, track KPIs, investigate non‑compliance, and work with others to improve planning systems and associated production activities.
• Deputise for the Engineering Planning Manager and take on Fleet Recovery Engineer duties as part of the on‑call roster.

The Experience You’ll Need

• You dare to lead. You bring strong leadership and management experience, with a focus on safety, service, and delivery.
• Railway experience. With at least 5 years in a supervisory or management role, and have hands‑on experience with Southeast’s rolling stock, including re‑railing and operating procedures.
• Safety‑first mindset. You have a good understanding of Loss Control and Modern Safety Management principles.
• Tech savvy. You’re confident using Microsoft Office software.
• Qualified & certified. You hold an NVQ Level 3 in Engineering (or equivalent), ILM Level 3, and a current PTS certificate.
• Customer‑focused. You balance business awareness with a strong service ethos.
• Data‑driven. You’ve got solid numerical and analytical skills to support smart decision‑making.
• Influence & collaborate. You’re a skilled communicator who builds strong relationships and gets things done.

Other Things To Know

• This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
• All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre‑employment medical assessment. Work visa sponsorship isn’t available for this role.
• If you applied but weren’t successful in getting a similar role at Southeast, please wait six months before applying again.

What You’ll Get In Return

• A final salary pension.
• 25 days annual leave allowance (plus bank holidays).
• Free rail travel across our networks.

About Southeast

We’re one of Britain’s busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.

However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.

It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a Great Place to Work at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.

Our ways of working are what we expect of everyone at Southeast. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.

At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.

Learn more about our railway.