Maintenance and Contract Manager

Home Group Limited; City Of London, Croydon; Hybrid; GBP 57,000; Full time

Job summary

A UK-based housing management organization is seeking a Maintenance and Contracts Manager to oversee maintenance across South London, Kent, and Sussex. The role involves leading a team, managing contractors, and ensuring high-quality service delivery while maintaining strong budgets and customer satisfaction. The organization offers a supportive work culture and numerous benefits, including a competitive salary and a flexible working environment.

Benefits

34 days leave including bank holidays

Health cash plan for dental and optical care

Flexible working hours

Generous pension scheme

Qualifications

• Proven experience in construction or maintenance.
• Strong commercial and project management skills.
• Ability to work with data and reports to spot trends.
• Understanding of housing legislation and compliance.
• Natural leadership abilities to bring out the best in your team.

Responsibilities

• Lead and support your team through a coaching approach.
• Build relationships with contractors for optimal outcomes.
• Manage contracts and challenge underperformance.
• Plan and deliver high-quality repairs with minimal disruption.
• Monitor budgets, timelines, and customer satisfaction.
• Identify opportunities for improvements.

Skills

Leadership

Project management

Problem-solving

Commercial awareness

Understanding of housing legislation

Education

RICS or CIOB accredited Building Surveying degree

Job description

Maintenance and Contracts Manager

Formally based in Harrow, with travel across South London, Kent and Sussex

Permanent, Full time (37.5 hours per week)

Earn circa £57,500 pa negotiable based on skills and experience plus annual car allowance of £4,500, and other great benefits including health cash plan!

Home, a place where you belong

Make your mark as a Maintenance and Contract Manager in our South Team. You know how to lead people and keep things running smoothly. You solve problems before they land, help your team do their best work and aren’t afraid to hold others to account when needed. If that sounds like you, this could be just what you’re after.

You’ll take charge of day-to-day maintenance across your patch. You’ll manage repairs and empty homes, lead a small team and work closely with contractors to make sure the work gets done to a high standard. You’ll plan your own week, with time working from home, catching up with your team in the office or out on site when it matters most.

If you like variety, flexibility and the chance to work with a team that genuinely cares, you’ll feel right at home here. We’ve got a friendly, down-to-earth culture and we’ll give you the support you need to make a real impact.

What you’ll do

• Build, develop, lead and support your team though a supportive and coaching approach, managing performance where required.
• Build strong, professional relationships with contractors to ensure great outcomes
• Use your commercial know how to manage contracts and challenge underperformance
• Plan and deliver repairs and voids services to a high standard with minimal disruption
• Keep a close eye on budgets, timelines, quality and customer satisfaction
• Spot opportunities for improvements and help bring them to life

Why choose us

We’ll give you the freedom to manage your own time and the tools and support you need to thrive in a flexible, people-first culture that really cares.

Imagine finishing each day knowing you’ve made a real difference in our customers’ lives. That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK!

What you bring

• A RICS or CIOB accredited Building Surveying degree, or clearly evidenced equivalent experience built through your career
• Proven experience working in construction or maintenance with strong commercial and project management know-how
• Confidence working with contracts, data and reports to spot trends and make smart, informed decisions
• A solid understanding of housing legislation and compliance, with the ability to adapt when things shift
• Natural people leadership, with the ability to support, challenge and bring out the best in your team
• A clear, organised way of working with the drive to keep things moving and deliver results under pressure

We’re sorry, but we can’t offer sponsorship for this role due to certificate limits. We do review this regularly.

Job details

• You’ll work Monday to Friday
• The patch you’ll cover encompasses South London, Kent, East and West Sussex.
• The wider team are based in Harrow where you will be expected to meet with them one day a week.
• You’ll manage your own diary so will be able to plan how you spend your time with your team, colleagues, customers or contractors
• To get from A to B, you’ll need a car insured for business purposes. We’ll pay you a car allowance and mileage to cover that use!
• You need a Basic DBS check done and we’ll also arrange that for that.

A place where you belong

We do our best work when we can be ourselves. That’s why inclusion and wellbeing shape our policies and daily practice. Our diversity networks, Multicultural, LGBTQIA+, Women, and Disability, along with peers and allies, help us thrive. Together we make Home Group a great place to work!

What’s in it for you?

• Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39, and the option to buy five days more (subject to criteria)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
• 800+ discounts or cashback on shopping, holidays, and more.
• We’re a top 10 UK Wellbeing employer, our tools and support are here when you need them!
• Grow your career with us, we’ll help you take the next step.
• Generous pension and 3x salary life insurance. Check more benefits online!

Ready to join us?

Click APPLY NOW to see the Maintenance and Contracts Manager Job description, learn about us, and for help to apply. Don’t wait, roles can close early, so apply and take the first step towards making a difference. To let us know how we can help you shine in our process, email [e-mail] to discuss your reasonable adjustments.