Magor - Team Member - Costa - Magor

Roadchef Ltd; Great Manson; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent UK hospitality provider is seeking a Team Member to join their Costa team at Magor Services. Applicants will engage with customers, creating and serving Costa drinks and food while ensuring outstanding service. Although previous experience is a plus, passion for customer service and adaptability are what truly matter, with full training provided. Benefits include discounted meals and retail discounts. This part-time role offers flexibility and a chance for personal and professional growth.

Benefits

Heavily discounted meals

Up to 70% discount for family and friends

Cash bonus for referrals

Discounts via Hapi app

Free onsite parking

Contributory pension

Access to Occupational Health support

Employee Assistance program

Mental Health First Aiders

Development opportunities

Qualifications

• Passion for customer service to ensure satisfaction.
• Ability to adapt and thrive in a customer-facing role.

Responsibilities

• Create and serve Costa drinks and freshly prepared food.
• Engage with customers and ensure a positive experience.
• Participate in training to become an excellent Barista.

Skills

Customer service passion

Adaptability

Job description

Magor - Team Member - Costa - Magor

Employer: Roadchef

Location: Monmouth, Monmouthshire (Sir Fynwy)

Salary: £10.00 - £12.25 Hourly

Closing date: 19 Jan 2026

Job Type: Part Time

Job Details

Magor - Team Member - Costa - Magor

Our Site Director, Dan and his team at Magor Services on the M4 near Newport are looking for an energetic and adaptable Team Member to join their Costa team. You will be part of the prestigious Costa brand, creating and serving our delicious Costa drinks, pastries and freshly prepared food. So, you're sure to enjoy Costa Coffee as much as our customers do.

We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.

What will set you apart?

It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face.

And if you've never been in a similar role before, don't worry! Because full training will be provided and you will be given everything you need to excel into an excellent Barista while helping you grow both personally and professionally.

Here's what sets us apart:

• Heavily discounted meals whilst on duty
• Up to 70% discount for you, family and friends at all Roadchef sites
• A cash bonus for every friend you refer
• Discounts on many high street and online stores via our Hapi app
• Free onsite parking
• Contributory pension after 3 months
• Access to Occupational Health support
• Employee Assistance program
• Mental Health First Aiders
• Great development opportunities - 65% of our current Managers joined us as Team Members

Who is Roadchef?

We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands.

We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies.

Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.