Macmillan Breast Care Nurses' Secretary

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prestigious NHS trust in Manchester is seeking a Macmillan Breast Care Nurses' Secretary to join their breast care team. This full-time position requires excellent organizational and interpersonal skills, alongside a commitment to patient confidentiality. Responsibilities include answering calls, documenting patient interactions, and supporting the nursing team. Candidates should have secretarial experience and an eagerness to learn new systems. The role offers a salary range of £24,937 to £26,598 per annum and emphasizes collaboration and team support.

Qualifications

• Previous secretarial experience preferred.
• Must have excellent patient confidentiality adherence.
• Experience in working for the NHS is advantageous.

Responsibilities

• Answer patient telephone calls and provide basic advice.
• Document all interactions in line with Trust policy.
• Work closely with the Macmillan Breast Clinical Nursing team.

Skills

Excellent time management skills

Excellent organisational skills

Excellent interpersonal skills

Excellent communication skills

Ability to work under pressure

Adaptable and flexible

Advanced keyboard skills

Education

European Computer Driving Licence (ECDL)

Tools

Microsoft Publisher

Job description

Macmillan Breast Care Nurses' Secretary

The closing date is 30 December 2025

An exciting opportunity has arisen to join the breast care nursing team as a full‑time, 37.5 hours per week, Macmillan Breast Care Nurses' Secretary. The successful candidate will have secretarial experience although training to use the specific systems will be given. You will be enthusiastic, reliable, flexible and able to work well within a team. The role includes answering patient telephone calls, typing letters, updating the trust IT system (Hive) amongst other duties. You will be required to work closely with the Macmillan Breast Clinical Nursing team.

The role will be based at North Manchester General Hospital and Royal Oldham Hospital.

Main duties of the job

• Work collaboratively with the Macmillan Breast CNS team to provide a seamless service, which is responsive to patients’ / carers’ / relatives’ needs.
• Communicate effectively with members of the multi‑disciplinary team to avoid delays in pathway and to keep patient informed at all times.
• Ensure that all aspects of care / interaction with patients / carers / relatives are documented in line with Trust policy and on the department’s IT systems.
• Triage telephone contacts providing basic advice and refer to Macmillan Breast CNS’ as required or sign post patients to other sources such as booking and scheduling.
• To share knowledge and information, supporting colleagues to promote a cohesive team and the achievement of objectives for the service.
• Be involved with data collection and audits to analyse the Macmillan breast CNS service and improve patient care.
• To take responsibility for the planning and prioritisation of own workload, using own initiative.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you – keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high‑quality care and exceptional patient outcomes.

Whether you’re just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. To be even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application – especially personal statements and responses to role‑specific questions – is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Person Specification

Skills

• Excellent time management skills and the ability to prioritise workload effectively
• Excellent organisational skills in managing own workload
• Excellent interpersonal skills and the ability to work effectively as a member of a team
• Excellent communication skills, enabling tact and diplomacy when relaying sensitive information
• Ability to work quickly and accurately under pressure, using own initiative in relaying complex medical information
• Patient confidentiality must be adhered to
• Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans
• Advanced keyboard skills
• Good attendance record, reliable and punctual

Qualifications

• European Computer Driving Licence (ECDL) or willing to work towards

Experience

• Microsoft Publisher or equivalent experience
• Working for the NHS in a similar role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Manchester University NHS Foundation Trust

£24,937 to £26,598 a year Per Annum, (Pro Rata)