Luxury Retail Sales Manager: Lead & Elevate Team

Reiss Limited; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury brand is looking for a Sales Manager in Heathrow Terminal 2. This role involves supervising the team, delivering exceptional customer service, and driving sales. The ideal candidate should have strong customer-facing experience, excellent communication skills, and the ability to guide others in a fast-paced retail environment. Join us to take on a pivotal role in our retail team and contribute to our success in the luxury market.

Benefits

Business wear allowance

Employee discount up to 75%

Sales and service bonus scheme

Refer a friend bonus scheme

Long Service bonus scheme

Contributory pension scheme

Structured training and development programs

Employee Assistance Programmes

25 days of holiday

Qualifications

• Previous experience of supervising a team.
• Ideally experience within a premium or luxury environment.
• Excels under pressure.

Responsibilities

• Deliver premium customer service that exceeds expectations.
• Inspire and guide your team with integrity.
• Drive sales through monitoring KPIs.
• Support team development.
• Provide in-depth product knowledge.

Skills

Supervising a team

Customer service experience

Coaching and guiding skills

Flexibility and adaptability

Communication skills

Organisational skills

Ability to work under pressure

Job description

A leading luxury brand is looking for a Sales Manager in Heathrow Terminal 2. This role involves supervising the team, delivering exceptional customer service, and driving sales. The ideal candidate should have strong customer-facing experience, excellent communication skills, and the ability to guide others in a fast-paced retail environment. Join us to take on a pivotal role in our retail team and contribute to our success in the luxury market.