Luxury Night Receptionist - 4/4, 8pm-8am, £25k + £10k

Trades Workforce Solutions; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious hospitality group in Greater London seeks a warm and welcoming Night Receptionist to ensure guests receive round-the-clock 5-star service. The ideal candidate will have experience with Opera PMS and a background in luxury hotel environments. Responsibilities include delivering exceptional service to guests, managing queries, and creating a memorable check-in experience. The position offers a competitive salary, service charge, and a paid travel card after 6 months.

Benefits

£25,396 per annum plus circa £10,000 service charge

Working 4 on, 4 off – 8pm to 8am

Paid travel card – Up to zone 4 (After 6 months)

Training alongside leading industry professionals

Opportunities for further accolades

Qualifications

• Experience in providing customer service at a luxury hotel.
• Familiarity with night shifts in a hospitality environment.

Responsibilities

• Provide unforgettable customer service to guests.
• Utilize Opera PMS to ensure a consistent 5-star service.
• Handle guest queries swiftly and effectively.
• Exceed guest expectations during their stay.

Skills

Experience using Opera PMS

Luxury hotel experience

Customer service

Job description

A prestigious hospitality group in Greater London seeks a warm and welcoming Night Receptionist to ensure guests receive round-the-clock 5-star service. The ideal candidate will have experience with Opera PMS and a background in luxury hotel environments. Responsibilities include delivering exceptional service to guests, managing queries, and creating a memorable check-in experience. The position offers a competitive salary, service charge, and a paid travel card after 6 months.