Luxury Night Porter - Live-In, 5-Star Hotel Experience

Hand Picked Hotels Ltd; Worcester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel chain in Worcester is seeking a Night Porter to deliver exceptional guest service overnight. Responsibilities include preparing the bar and cleaning, as well as ensuring safety and memorable guest experiences. Candidates should have experience in a luxury hotel, strong emotional intelligence, and be calm under pressure. This full-time position offers a competitive salary and benefits, including accommodation and training opportunities.

Benefits

Competitive salary

Live-In accommodation

Company pension scheme

28 days holiday per year

Training programs

Qualifications

• Experience in a luxury four or five star hotel, ideally on night shifts.
• Ability to anticipate guest needs and enhance their experience.
• Demonstrates enthusiasm and a positive attitude in challenging situations.

Responsibilities

• Deliver an exceptional guest experience throughout the night.
• Maintain a safe and healthy environment at night.
• Build and maintain relationships within the team.

Skills

Knowledge of luxury hotel standards

Emotional intelligence

Calm under pressure

Communication skills

Problem-solving skills

Tools

Opera

Job description

A luxury hotel chain in Worcester is seeking a Night Porter to deliver exceptional guest service overnight. Responsibilities include preparing the bar and cleaning, as well as ensuring safety and memorable guest experiences. Candidates should have experience in a luxury hotel, strong emotional intelligence, and be calm under pressure. This full-time position offers a competitive salary and benefits, including accommodation and training opportunities.