Luxury Hotel Duty Manager - Lead Guest Experience

Dorchester Collection; Borough of Runnymede; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prestigious hospitality group in the UK is looking for a Hotel Duty Manager at Coworth Park Hotel. This position is responsible for leading Front of House operations, managing guest complaints, and training staff to ensure a high-quality experience. Ideal candidates should possess a hospitality degree and previous experience as a Duty Manager, along with excellent communication skills. The role includes competitive benefits, employee bonuses, and training opportunities.

Benefits

Competitive benefits

Employee bonuses

Training opportunities

Qualifications

• Hospitality degree is required.
• Previous Duty Manager experience is essential.
• Excellent communication skills are necessary.

Responsibilities

• Lead Front of House operations to ensure a seamless guest experience.
• Manage complaints and train staff.

Job description

A prestigious hospitality group in the UK is seeking a Hotel Duty Manager for Coworth Park Hotel. This role involves leading Front of House operations to ensure a seamless guest experience, managing complaints, and training staff. Ideal candidates will have a hospitality degree, previous Duty Manager experience, and excellent communication skills. The position offers competitive benefits, including employee bonuses and training opportunities.