Luxury Front of House Leader — On-site in Somerset

German Doner Kebab; Leeds; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading luxury hotel in the UK is seeking a Front of House Manager to lead the guest services team. The role involves overseeing daily operations, mentoring staff, and ensuring exceptional service standards. Candidates must have proven managerial experience in high-end environments, excellent time-management and organisational skills, and familiarity with hotel operations systems. This full-time position requires on-site presence and offers generous benefits including staff discounts and wellness programs.

Benefits

Career development opportunities

Complimentary wellness facilities

Generous annual leave

Employee Assistance Programme

Qualifications

• Proven managerial experience in luxury hotel environments.
• Natural leadership style with ability to build rapport.
• Highly proficient in hotel operations systems.

Responsibilities

• Lead and mentor the Guest Services and management teams.
• Oversee daily operations ensuring luxury quality.
• Act as liaison between various hotel departments.
• Coordinate across departments for seamless guest experience.

Skills

Leadership

Time-management

Organisational skills

Service excellence

Problem-solving

Tools

Opera PMS

Job description

A leading luxury hotel in the UK is seeking a Front of House Manager to lead the guest services team. The role involves overseeing daily operations, mentoring staff, and ensuring exceptional service standards. Candidates must have proven managerial experience in high-end environments, excellent time-management and organisational skills, and familiarity with hotel operations systems. This full-time position requires on-site presence and offers generous benefits including staff discounts and wellness programs.