Luxury Front Desk Receptionist – Casual Hours

Hand Picked Hotels; Fawsley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A luxury hotel group is recruiting a Receptionist at Fawsley Hall Hotel & Spa in Northamptonshire. The ideal candidate will deliver exceptional service, engage with guests, and provide solutions calmly under pressure. Experience in a four or five-star hotel and knowledge of hotel reservation systems are key for this role. The position is casual, offering a competitive hourly rate of £13.50, with meals and uniform provided. Join a diverse team dedicated to creating magical memories for guests.

Benefits

Uniform provided

Meals on duty

Opportunity to create friendships

Qualifications

• Experience in a luxury four or five star hotel front office environment.
• Passion for exceptional guest experiences.
• Strong guest relationship skills and high emotional intelligence.

Responsibilities

• Deliver exceptional guest experience with personal service.
• Engage with guests to create magical memories.
• Collaborate with the Front Office team for seamless operations.
• Provide solutions under pressure with a positive attitude.
• Demonstrate enthusiasm and willingness to assist guests.

Skills

Guest relationship skills

Proficient computer skills

Emotional intelligence

Knowledge of hotel reservation systems

Microsoft Office proficiency

Tools

Opera

Job description

A luxury hotel group is recruiting a Receptionist at Fawsley Hall Hotel & Spa in Northamptonshire. The ideal candidate will deliver exceptional service, engage with guests, and provide solutions calmly under pressure. Experience in a four or five-star hotel and knowledge of hotel reservation systems are key for this role. The position is casual, offering a competitive hourly rate of £13.50, with meals and uniform provided. Join a diverse team dedicated to creating magical memories for guests.