Luxury Digital Concierge — Virtual Watch Boutique

WATCHES OF SWITZERLAND; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury watch retailer based in London is seeking a Digital Enquiries Ambassador. The role involves being the first point of contact for digital enquiries regarding high-end luxury watch brands. Candidates should have excellent communication skills, attention to detail, and a passion for delivering exceptional client experiences. You will manage web enquiries and communicate via video calls to assist clients with their needs. Join a company that celebrates diversity and values employee contributions.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• High level of personal drive and determination to succeed.
• Excellent communication skills via email, telephone, and IM systems.
• Attention to detail with strong organisational skills.

Responsibilities

• Serve as the first point of contact for all digital enquiries.
• Manage web enquiries and communicate with clients over video calls.
• Ensure all communication is in line with company procedures.

Skills

Excellent communication skills

Attention to detail

Organisational skills

Passion for client experience

Personal drive

Job description

A leading luxury watch retailer based in London is seeking a Digital Enquiries Ambassador. The role involves being the first point of contact for digital enquiries regarding high-end luxury watch brands. Candidates should have excellent communication skills, attention to detail, and a passion for delivering exceptional client experiences. You will manage web enquiries and communicate via video calls to assist clients with their needs. Join a company that celebrates diversity and values employee contributions.